The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.

Bibliographic Details
Main Authors: Zailani, Suhaiza, Hj Din, Saari, Abd Wahid, Nabsiah
Format: Conference or Workshop Item
Language:English
Published: 2006
Subjects:
Online Access:http://eprints.usm.my/2727/
http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf
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author Zailani, Suhaiza
Hj Din, Saari
Abd Wahid, Nabsiah
author_facet Zailani, Suhaiza
Hj Din, Saari
Abd Wahid, Nabsiah
author_sort Zailani, Suhaiza
building USM Institutional Repository
collection Online Access
description Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.
first_indexed 2025-11-15T15:02:09Z
format Conference or Workshop Item
id usm-2727
institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T15:02:09Z
publishDate 2006
recordtype eprints
repository_type Digital Repository
spelling usm-27272013-07-13T00:56:36Z http://eprints.usm.my/2727/ The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. Zailani, Suhaiza Hj Din, Saari Abd Wahid, Nabsiah HD28-70 Management. Industrial Management Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy. 2006-05 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf Zailani, Suhaiza and Hj Din, Saari and Abd Wahid, Nabsiah (2006) The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted)
spellingShingle HD28-70 Management. Industrial Management
Zailani, Suhaiza
Hj Din, Saari
Abd Wahid, Nabsiah
The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title_full The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title_fullStr The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title_full_unstemmed The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title_short The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
title_sort effect of internal measures of service quality on business performance: a case of hotel industry in malaysia.
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/2727/
http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf