Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian p...
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Online Access: | http://eprints.usm.my/26706/ http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf |
| _version_ | 1848875443642433536 |
|---|---|
| author | Lee, Chih Hui |
| author_facet | Lee, Chih Hui |
| author_sort | Lee, Chih Hui |
| building | USM Institutional Repository |
| collection | Online Access |
| description | The objective of this study is to examine the influence of five independent variables of top management.
Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja. |
| first_indexed | 2025-11-15T16:43:44Z |
| format | Thesis |
| id | usm-26706 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:43:44Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-267062019-04-12T05:26:25Z http://eprints.usm.my/26706/ Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery Lee, Chih Hui HF5001-6182 Business The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja. 2012 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf Lee, Chih Hui (2012) Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Lee, Chih Hui Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title | Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_full | Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_fullStr | Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_full_unstemmed | Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_short | Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery |
| title_sort | information technology infrastructure library (itil): an approach to optimize best practices in it service delivery |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/26706/ http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf |