Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry.
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Online Access: | http://eprints.usm.my/26702/ http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf |
| _version_ | 1848875442518360064 |
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| author | Kathamuthu, Kanagaletchumy |
| author_facet | Kathamuthu, Kanagaletchumy |
| author_sort | Kathamuthu, Kanagaletchumy |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi.
This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry. |
| first_indexed | 2025-11-15T16:43:43Z |
| format | Thesis |
| id | usm-26702 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:43:43Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-267022019-04-12T05:26:24Z http://eprints.usm.my/26702/ Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry Kathamuthu, Kanagaletchumy HF5001-6182 Business Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry. 2012 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf Kathamuthu, Kanagaletchumy (2012) Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Kathamuthu, Kanagaletchumy Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry |
| title | Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
| title_full | Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
| title_fullStr | Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
| title_full_unstemmed | Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
| title_short | Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
| title_sort | impact of leadership styles on employee adaptability in call center: a perspective of telecommunication industry |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/26702/ http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf |