Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Online Access: | http://eprints.usm.my/26698/ http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf |
| _version_ | 1848875441457201152 |
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| author | Shamsudin, Riza Munira |
| author_facet | Shamsudin, Riza Munira |
| author_sort | Shamsudin, Riza Munira |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif.
Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. |
| first_indexed | 2025-11-15T16:43:42Z |
| format | Thesis |
| id | usm-26698 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:43:42Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-266982019-04-12T05:26:25Z http://eprints.usm.my/26698/ Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond Shamsudin, Riza Munira HF5001-6182 Business Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. 2012 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf Shamsudin, Riza Munira (2012) Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Shamsudin, Riza Munira Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond |
| title | Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
| title_full | Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
| title_fullStr | Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
| title_full_unstemmed | Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
| title_short | Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
| title_sort | guest satisfactions and performance management:
case study of vivanta by taj blue diamond |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/26698/ http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf |