Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

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Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

Bibliographic Details
Main Author:	Abd. Aziz, Sumaiyah
Format:	Thesis
Language:	English
Published:	2004
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/25834/ http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf

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