Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://eprints.usm.my/25834/ http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf |
| _version_ | 1848875254707912704 |
|---|---|
| author | Abd. Aziz, Sumaiyah |
| author_facet | Abd. Aziz, Sumaiyah |
| author_sort | Abd. Aziz, Sumaiyah |
| building | USM Institutional Repository |
| collection | Online Access |
| description | This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter. |
| first_indexed | 2025-11-15T16:40:44Z |
| format | Thesis |
| id | usm-25834 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:40:44Z |
| publishDate | 2004 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-258342017-04-17T06:24:23Z http://eprints.usm.my/25834/ Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji Abd. Aziz, Sumaiyah HF5001-6182 Business This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter. 2004 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf Abd. Aziz, Sumaiyah (2004) Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business Abd. Aziz, Sumaiyah Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title | Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title_full | Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title_fullStr | Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title_full_unstemmed | Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title_short | Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji |
| title_sort | would waiting time influences customer satisfaction towards services patronage a study of lembaga tabung haji |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25834/ http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf |