The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang...
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| Format: | Thesis |
| Language: | English |
| Published: |
2005
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| Online Access: | http://eprints.usm.my/25640/ http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf |
| _version_ | 1848875198352195584 |
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| author | Kamalul Ariffin, Suhaida |
| author_facet | Kamalul Ariffin, Suhaida |
| author_sort | Kamalul Ariffin, Suhaida |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran
Pulau Pinang(MPPP)
The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) |
| first_indexed | 2025-11-15T16:39:50Z |
| format | Thesis |
| id | usm-25640 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:39:50Z |
| publishDate | 2005 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-256402017-04-17T06:24:14Z http://eprints.usm.my/25640/ The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang Kamalul Ariffin, Suhaida HF5001-6182 Business Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) 2005-05 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf Kamalul Ariffin, Suhaida (2005) The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Kamalul Ariffin, Suhaida The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang |
| title | The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
| title_full | The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
| title_fullStr | The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
| title_full_unstemmed | The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
| title_short | The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
| title_sort | effect of employees competencies on perceived
service quality at majlis perbandaran pulau pinang |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25640/ http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf |