Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2005
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| Online Access: | http://eprints.usm.my/25595/ http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |
| _version_ | 1848875185928667136 |
|---|---|
| author | Din, Saari |
| author_facet | Din, Saari |
| author_sort | Din, Saari |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu.
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. |
| first_indexed | 2025-11-15T16:39:39Z |
| format | Thesis |
| id | usm-25595 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:39:39Z |
| publishDate | 2005 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-255952017-04-17T06:24:19Z http://eprints.usm.my/25595/ Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf Din, Saari (2005) Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang. Masters thesis, USM. |
| spellingShingle | HF5001-6182 Business Din, Saari Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang |
| title | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_full | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_fullStr | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_full_unstemmed | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_short | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_sort | effect of internal measures of service quality on business
performance: a case of hotel industry in penang |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/25595/ http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |