Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile

QR Code

Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile

Tujuan kajian ini adalah untuk memahami tanggapan kualiti perkhidmatan dan meneliti perhubungan di antara dimensi kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan terhadap perkhidmatan yang diberikan oleh pembekal perkhidmatan telefon bimbit di pasaran Oman....

Full description

Bibliographic Details
Main Author:	Jameel Al Darey, Dhahi Saleh
Format:	Thesis
Language:	English
Published:	2009
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/25505/ http://eprints.usm.my/25505/1/RELATIONSHIP_OF_CUSTOMER_LOYALTY_AND_SATISFACTION_PERCEPTION.pdf

Similar Items

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies
by: Mohd Isa, Salmi
Published: (2005)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005)

Teachers' Beliefs And Levels Of Use In The Adoption Of The Student-Active Learning Approach In Efl Classrooms In Oman
by: Humaid Al Shekaili, Bati Sulaiman
Published: (2014)

Customer Loyalty, Satisfaction And Marketing Mix: Empirical Evidence From Infant Formula Industry
by: Khay Hooi, Khoo
Published: (2012)

Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)

Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)

Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)

Factors Affect The Customer Loyalty Towards Business Event: Book Fair Industry
by: Loo , Chun Hou
Published: (2015)

A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)

A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)

Customer’s Loyalty Of Indonesia Cellular Operators: Roles Of User Experience, Satisfaction, Switching Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)

The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)

Determinants Of Students’ Satisfaction And Students’ Loyalty In College X: A Case Study
by: Lim, Lay Sim
Published: (2008)

Education Service Experience: From The Aspects Of Students’ Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006)

Cation Service Experience: From The Aspects Of Students’ Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006)

Customer Satisfaction In An Ems Company
by: K. Suppiah, Thiruchelvam
Published: (2015)

The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
by: Waemusor, Ahlam
Published: (2010)

Employee motivational factors: a comparison between Malaysia and Sultanate of Oman
by: Abdullah, Muhammad Madi, et al.
Published: (2012)

The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
by: MOHD NASIR, ASMA AZURA
Published: (2004)

Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
by: Mohammed Aljunaid, Najib
Published: (2006)

Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
by: Mohammed Aljunaid, Najib
Published: (2006)

Factor Of Consumers Attitude Toward Mobile Advertising
by: Sea, Su Yee
Published: (2014)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
by: Koay, Li Li
Published: (2008)

Academics’ Awareness towards Mobile Learning in Oman
by: Al-Emran, Mostafa, et al.
Published: (2017)

A Study of the relationship between leadership styles (transformational and transactional) and employees’ job satisfaction in the electronic industries, in Penang.
by: Chan, Fung Lan
Published: (2009)

Influence Of Human Resource Practices, Job Satisfaction And Person-Organization Fit On Job Performance Of Private Healthcare Employee In Jordan’s Medical Tourism Industry.
by: Amarneh, Saleh Omar Saleh
Published: (2020)

Organizational Commitment: A Mediator In The Relationship Between Job Satisfaction And Job Performance In The Electronics And Manufacturing Industries In Bayan Lepas Industrial Zone, Penang
by: Lem, Yal Ming
Published: (2009)

Organizational Commitment: A Mediator In The Relationship Between Job Satisfaction And Job Performance In The Electronics And Manufacturing Industries In Bayan Lepas Industrial Zone, Penang
by: Lem, Yal Ming
Published: (2009)

Assessment of customer satisfaction on tqm practices in Oman’s construction industry
by: Ali, Khalid, et al.
Published: (2008)

Employees‟ Perception on their Superiors‟ Leadership style and its relationship with Fostering Innovation Culture in Manufacturing Industry in Penang, Malaysia.
by: Yuan Lin, Richie Chan
Published: (2012)

A Case Study On Improving Business To Business Warranty Returns Warehouse Dock To Receipt Throughput Time In Sustaining Customers Satisfaction
by: Lee, Kok Peng
Published: (2014)

Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
by: Abdullah, Kamarul Zaman
Published: (2005)

Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
by: Abdullah, Kamarul Zaman
Published: (2005)

Factors Determining Consumer’s Behavioural Intention to Purchase Mobile Content Services Advertising
by: Lee , Lean Hua
Published: (2015)

Factors Determining Consumer’s Behavioural Intention to Purchase Mobile Content Services Advertising
by: Lee , Lean Hua
Published: (2015)

Cultural diplomacy of small state’s foreign policy: A case study on Oman
by: Fadhil Alsaadi, Alaya Amur
Published: (2018)

Factors Affecting Customer Satisfaction of Mobile Services in Yemen
by: Mabkhot, Hashed Ahmed Nasser
Published: (2010)