Determinants Of Students’ Satisfaction And Students’ Loyalty In College X: A Case Study
Industri pendidikan sedang melalui perubahan yang pesat dengan penambahan pesaing tempatan and antarabangsa di Malaysia. The educational industry is undergoing rapid change and competition has increased with an increasing influx of local and foreign colleges in the country.
| Main Author: | Lim, Lay Sim |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2008
|
| Subjects: | |
| Online Access: | http://eprints.usm.my/25366/ http://eprints.usm.my/25366/1/DETERMINANTS_OF_STUDENTS%E2%80%99_SATISFACTION.pdf |
Similar Items
Education Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006)
by: Liew, Kok Keong
Published: (2006)
Cation Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006)
by: Liew, Kok Keong
Published: (2006)
Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile
by: Jameel Al Darey, Dhahi Saleh
Published: (2009)
by: Jameel Al Darey, Dhahi Saleh
Published: (2009)
A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)
by: Gondasamy, Shamila Rani
Published: (2006)
A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)
by: Gondasamy, Shamila Rani
Published: (2006)
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
by: Mohammed Aljunaid, Najib
Published: (2006)
by: Mohammed Aljunaid, Najib
Published: (2006)
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
by: Mohammed Aljunaid, Najib
Published: (2006)
by: Mohammed Aljunaid, Najib
Published: (2006)
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005)
by: MOHD ISA, SALMI
Published: (2005)
Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)
by: Sim, Hock Seng
Published: (2006)
Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)
by: Sim, Hock Seng
Published: (2006)
Customer Loyalty, Satisfaction And Marketing Mix: Empirical Evidence From Infant Formula Industry
by: Khay Hooi, Khoo
Published: (2012)
by: Khay Hooi, Khoo
Published: (2012)
Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)
by: Nordin, Norlisham
Published: (2008)
Service Quality And Its Relationship With Customer
Satisfaction Towards Customer Loyalty: Perceptions Of
Public Listed Companies
by: Mohd Isa, Salmi
Published: (2005)
by: Mohd Isa, Salmi
Published: (2005)
Customer’s Loyalty Of Indonesia
Cellular Operators: Roles Of User
Experience, Satisfaction, Switching
Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)
by: Rachmawati, Indira
Published: (2019)
Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)
Investigating the Determinants of Recycling Behaviour among Secondary School Students in Penang
by: Zahari, Nurzairin
Published: (2012)
by: Zahari, Nurzairin
Published: (2012)
The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)
The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
by: MOHD NASIR, ASMA AZURA
Published: (2004)
by: MOHD NASIR, ASMA AZURA
Published: (2004)
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
by: Shamsudin, Riza Munira
Published: (2012)
by: Shamsudin, Riza Munira
Published: (2012)
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
by: Teng, Yoke Leng
Published: (2008)
by: Teng, Yoke Leng
Published: (2008)
Determinants Of Trust Toward Online Purchasing Intention Among Post-Graduate Students In Universiti Sains Malaysia
by: Irwansyah, Irwansyah
Published: (2008)
by: Irwansyah, Irwansyah
Published: (2008)
The Role of Brand Equity in the Effects of Corporate Social Responsibility on Consumer Loyalty
by: Almohammad, Asaad
Published: (2010)
by: Almohammad, Asaad
Published: (2010)
Elements of marketing mix that affects brand loyalty of prescription drugs in Penang
by: N.S Murugiah, Muthu Kumar
Published: (2009)
by: N.S Murugiah, Muthu Kumar
Published: (2009)
Factors Affect The Customer Loyalty Towards Business
Event: Book Fair Industry
by: Loo , Chun Hou
Published: (2015)
by: Loo , Chun Hou
Published: (2015)
The Determinants Of End-User
Satisfaction With Hrmis And Its
Influence On Individual Performance
In Government Agencies In Malaysia
by: Ibrahim, Hadziroh
Published: (2016)
by: Ibrahim, Hadziroh
Published: (2016)
Determinants Of Tourism Network Success : The Case Of Penang
by: Julie Boey, Chyaw In
Published: (2005)
by: Julie Boey, Chyaw In
Published: (2005)
An empirical study of factors influencing individual work performance in manufacturing firm X
by: Choong, Yin Er
Published: (2008)
by: Choong, Yin Er
Published: (2008)
Creating sustainable snack food business success through brand experience and brand loyalty
by: Ng, Kim-Soon, et al.
Published: (2018)
by: Ng, Kim-Soon, et al.
Published: (2018)
A Case Study On Improving Business To Business Warranty Returns Warehouse Dock To Receipt Throughput Time In Sustaining Customers Satisfaction
by: Lee, Kok Peng
Published: (2014)
by: Lee, Kok Peng
Published: (2014)
Antecedents Of Empowerment, Leading To Job Satisfaction:
A Case In Japanese Multi National In Malaysia
by: Shanmugam, Narendran
Published: (2008)
by: Shanmugam, Narendran
Published: (2008)
A Comparative Study Of Job Satisfaction
Of Employees In German And Japanese Organization
by: Abdullah, Mohamed Yusuf Khatri
Published: (1996)
by: Abdullah, Mohamed Yusuf Khatri
Published: (1996)
Determinants Of Brain Drain And The Impact Of New Economic Model – The Case Of Malaysia
by: Woon Chau, Ang
Published: (2012)
by: Woon Chau, Ang
Published: (2012)
The Relationship Between Ethnic Diversity And Innovation At Manufacturing X (Malaysia)
by: Ooi, Peng Hong
Published: (2010)
by: Ooi, Peng Hong
Published: (2010)
The Relationship Between
Ethnic Diversity And Innovation At
Manufacturing X (Malaysia)
by: Ooi , Peng Hong
Published: (2010)
by: Ooi , Peng Hong
Published: (2010)
The Intention Determinants Of Recycling Behavior Among
Malaysians
by: Lim, Pei Fern
Published: (2012)
by: Lim, Pei Fern
Published: (2012)
A Study On The Influence Of Organizational Culture
And Management Style On User's Satisfaction In
Organizational Buying
by: Omar, Akmar
Published: (2000)
by: Omar, Akmar
Published: (2000)
Customer Satisfaction In An Ems Company
by: K. Suppiah, Thiruchelvam
Published: (2015)
by: K. Suppiah, Thiruchelvam
Published: (2015)
The Relationship Between Job Characteristics And
Job Satisfaction Toward Affective Commitment:
The Case Of Engineers In Sepakat Setia Perunding Sdn Bhd.
by: Wong, Siew Lee
Published: (2010)
by: Wong, Siew Lee
Published: (2010)
The Antecedents of Customer Loyalty in Malaysian Retail-Shopping Setting
by: Lim, Chow Yeng
Published: (2012)
by: Lim, Chow Yeng
Published: (2012)
Leader-Member Exchange and Job Satisfaction
by: Durarajen, Amararajan
Published: (2004)
by: Durarajen, Amararajan
Published: (2004)
Similar Items
-
Education Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006) -
Cation Service Experience: From The Aspects Of Students’
Satisfaction And Loyalty.
by: Liew, Kok Keong
Published: (2006) -
Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile
by: Jameel Al Darey, Dhahi Saleh
Published: (2009) -
A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006) -
A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)