Moderation- mediation effects of english proficiency and willingness to communicate on the relationships between self-efficacy and communication apprehension and frequency of english communication

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Moderation- mediation effects of english proficiency and willingness to communicate on the relationships between self-efficacy and communication apprehension and frequency of english communication

Frequency of English usage to execute banking work- related varies according to a number of linguistic, communication and psychological factors. Affective factors such as willingness to communicate, self-efficacy and communication apprehension may explain why some employees seek, while others avo...

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Bibliographic Details
Main Author:	Agwel, Khideja M.A.
Format:	Thesis
Language:	English
Published:	2021
Subjects:	English language - Conversation and phrase books (for bank employees) Frequency (Linguistics)
Online Access:	http://psasir.upm.edu.my/id/eprint/99535/ http://psasir.upm.edu.my/id/eprint/99535/2/KHDEJA%20M.%20A.%20AGWEL%20-%20IR.pdf

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