Airbnb customers’ service quality and satisfaction with big data approach

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Airbnb customers’ service quality and satisfaction with big data approach

A desire for sustainability, enjoyment of activities and financial gain, which has sparked a growing interest among researchers and businesses, drives the sharing economy phenomenon. The sharing economy enables people to sell services through reputable online platforms such as Uber or Airbnb. Thi...

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Bibliographic Details
Main Author:	Ding, Kai
Format:	Thesis
Language:	English
Published:	2021
Subjects:	Bed and breakfast accommodations Lodging-houses Consumer satisfaction - Research
Online Access:	http://psasir.upm.edu.my/id/eprint/99375/ http://psasir.upm.edu.my/id/eprint/99375/1/DING%20KAI%20-%20IR.pdf

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