Exploring sources of satisfaction and dissatisfaction in Airbnb accommodation using unsupervised and supervised topic modeling

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Exploring sources of satisfaction and dissatisfaction in Airbnb accommodation using unsupervised and supervised topic modeling

This study aims to examine key attributes affecting Airbnb users' satisfaction and dissatisfaction through the analysis of online reviews. A corpus that comprises 59,766 Airbnb reviews form 27,980 listings located in 12 different cities is analyzed by using both Latent Dirichlet Allocation (LDA...

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Bibliographic Details
Main Authors:	Ding, Kai, Choo, Wei Chong, Ng, Keng Yap, Ng, Siew Imm, Song, Pu
Format:	Article
Language:	English
Published:	Frontiers Media 2021
Online Access:	http://psasir.upm.edu.my/id/eprint/97219/ http://psasir.upm.edu.my/id/eprint/97219/1/ABSTRACT.pdf

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