Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS

One of the important airline services that can influence the passengers’ loyalty is the in-flight meal service. In this study, the conceptual design process of new in-flight food delivery and waste collection system is carried out using the standard engineering design method to improve the current s...

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Main Authors: Ishak, Farah Diana, Romli, Fairuz Izzudin
Format: Article
Published: Universiti Teknologi MARA (UiTM) 2021
Online Access:http://psasir.upm.edu.my/id/eprint/96628/
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author Ishak, Farah Diana
Romli, Fairuz Izzudin
author_facet Ishak, Farah Diana
Romli, Fairuz Izzudin
author_sort Ishak, Farah Diana
building UPM Institutional Repository
collection Online Access
description One of the important airline services that can influence the passengers’ loyalty is the in-flight meal service. In this study, the conceptual design process of new in-flight food delivery and waste collection system is carried out using the standard engineering design method to improve the current system. A critical step in this process is the design concept evaluation and selection where the best alternative design concept solution is chosen for further development. The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method is applied to facilitate the selection process of the best design concept for the new improved in-flight food delivery and waste collection system. The design evaluation criteria for the TOPSIS assessment procedures are taken from previous work done on design requirements analysis for the new in-flight food delivery and waste collection system. Similarly, five alternative design concepts for the new system are taken from the results of the previous research work done. Furthermore, an online public survey is conducted to acquire the assessment rating of all alternative design concepts for each design evaluation criterion. The assessment rating is assigned using a simple Likert rating scale. From the resultant TOPSIS ranking, Concept 3 has emerged as the best design concept with a closeness rating of 0.9589, which is very close to 1. For future research work, this selected final design concept for the new in-flight food delivery and waste collection system will be forwarded to the next engineering design stage for further development.
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institution Universiti Putra Malaysia
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spelling upm-966282023-01-11T08:16:37Z http://psasir.upm.edu.my/id/eprint/96628/ Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS Ishak, Farah Diana Romli, Fairuz Izzudin One of the important airline services that can influence the passengers’ loyalty is the in-flight meal service. In this study, the conceptual design process of new in-flight food delivery and waste collection system is carried out using the standard engineering design method to improve the current system. A critical step in this process is the design concept evaluation and selection where the best alternative design concept solution is chosen for further development. The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method is applied to facilitate the selection process of the best design concept for the new improved in-flight food delivery and waste collection system. The design evaluation criteria for the TOPSIS assessment procedures are taken from previous work done on design requirements analysis for the new in-flight food delivery and waste collection system. Similarly, five alternative design concepts for the new system are taken from the results of the previous research work done. Furthermore, an online public survey is conducted to acquire the assessment rating of all alternative design concepts for each design evaluation criterion. The assessment rating is assigned using a simple Likert rating scale. From the resultant TOPSIS ranking, Concept 3 has emerged as the best design concept with a closeness rating of 0.9589, which is very close to 1. For future research work, this selected final design concept for the new in-flight food delivery and waste collection system will be forwarded to the next engineering design stage for further development. Universiti Teknologi MARA (UiTM) 2021 Article PeerReviewed Ishak, Farah Diana and Romli, Fairuz Izzudin (2021) Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS. Journal of Mechanical Engineering, 18 (3). 233 - 245. ISSN 1823-5514; ESSN: 2550-164X https://myjms.mohe.gov.my/index.php/jmeche/article/view/15429
spellingShingle Ishak, Farah Diana
Romli, Fairuz Izzudin
Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title_full Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title_fullStr Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title_full_unstemmed Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title_short Design selection for new In-Flight food delivery and waste collection system of commercial passenger transport aircraft using TOPSIS
title_sort design selection for new in-flight food delivery and waste collection system of commercial passenger transport aircraft using topsis
url http://psasir.upm.edu.my/id/eprint/96628/
http://psasir.upm.edu.my/id/eprint/96628/