Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic
The cruise dining experience is one of the core elements of the overall cruise travel experience as guests fulfill their cognitive and affective needs in this pleasant environment. Nonetheless, the cruise dining experience has been sparsely researched. There is also no holistic model conceptualizing...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/96571/ http://psasir.upm.edu.my/id/eprint/96571/1/ABSTRACT.pdf |
| _version_ | 1848862398062002176 |
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| author | Radic, Aleksandar Luck, Michael Al-Ansi, Amr Chua, Bee Lia Seeler, Sabrina Han, Heesup |
| author_facet | Radic, Aleksandar Luck, Michael Al-Ansi, Amr Chua, Bee Lia Seeler, Sabrina Han, Heesup |
| author_sort | Radic, Aleksandar |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The cruise dining experience is one of the core elements of the overall cruise travel experience as guests fulfill their cognitive and affective needs in this pleasant environment. Nonetheless, the cruise dining experience has been sparsely researched. There is also no holistic model conceptualizing the cruise ship dining experiencescape. This study explores how under the influence of the COVID-19 pandemic, cruise ship dining environment stimuli dimensions are evaluated by female cruise travelers. Female travelers are the major spenders and travel decision-makers. They are also the dominant customer group in the cruise sector. Their perception of cruise ship dining environment is leading to their positive emotional responses and approach behavior. More precisely, this study demonstrates the potency of the moderating role of a perceived health risk from COVID-19, which strengthens female travelers’ perceptions of the dining atmosphere and interaction with other guests by evoking positive emotions and influencing their approach behavior. |
| first_indexed | 2025-11-15T13:16:23Z |
| format | Article |
| id | upm-96571 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T13:16:23Z |
| publishDate | 2021 |
| publisher | Elsevier |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-965712023-01-11T07:09:54Z http://psasir.upm.edu.my/id/eprint/96571/ Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic Radic, Aleksandar Luck, Michael Al-Ansi, Amr Chua, Bee Lia Seeler, Sabrina Han, Heesup The cruise dining experience is one of the core elements of the overall cruise travel experience as guests fulfill their cognitive and affective needs in this pleasant environment. Nonetheless, the cruise dining experience has been sparsely researched. There is also no holistic model conceptualizing the cruise ship dining experiencescape. This study explores how under the influence of the COVID-19 pandemic, cruise ship dining environment stimuli dimensions are evaluated by female cruise travelers. Female travelers are the major spenders and travel decision-makers. They are also the dominant customer group in the cruise sector. Their perception of cruise ship dining environment is leading to their positive emotional responses and approach behavior. More precisely, this study demonstrates the potency of the moderating role of a perceived health risk from COVID-19, which strengthens female travelers’ perceptions of the dining atmosphere and interaction with other guests by evoking positive emotions and influencing their approach behavior. Elsevier 2021 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/96571/1/ABSTRACT.pdf Radic, Aleksandar and Luck, Michael and Al-Ansi, Amr and Chua, Bee Lia and Seeler, Sabrina and Han, Heesup (2021) Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic. International Journal of Hospitality Management, 95. art. no. 102923. pp. 1-12. ISSN 0278-4319 https://www.sciencedirect.com/science/article/pii/S0278431921000669 10.1016/j.ijhm.2021.102923 |
| spellingShingle | Radic, Aleksandar Luck, Michael Al-Ansi, Amr Chua, Bee Lia Seeler, Sabrina Han, Heesup Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title | Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title_full | Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title_fullStr | Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title_full_unstemmed | Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title_short | Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic |
| title_sort | cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the covid-19 pandemic |
| url | http://psasir.upm.edu.my/id/eprint/96571/ http://psasir.upm.edu.my/id/eprint/96571/ http://psasir.upm.edu.my/id/eprint/96571/ http://psasir.upm.edu.my/id/eprint/96571/1/ABSTRACT.pdf |