An empirical investigation of software customization and its impact on the quality of software as a service: perspectives from software professionals

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An empirical investigation of software customization and its impact on the quality of software as a service: perspectives from software professionals

Although customization plays a significant role in the provision of software as a service (SaaS), delivering a customizable SaaS application that reflects the tenant’s specific requirements with acceptable level of quality is a challenge. Drawing on a pr-developed software customization model for Sa...

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Bibliographic Details
Main Authors:	Ali, Abdulrazzaq Qasem, Md Sultan, Abu Bakar, Abd Ghani, Abdul Azim, Zulzalil, Hazura
Format:	Article
Published:	Multidisciplinary Digital Publishing Institute 2021
Online Access:	http://psasir.upm.edu.my/id/eprint/95829/

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