The role of psychological empowerment on job satisfaction among Malaysian public sector workers

A number of recent research studies have demonstrated the presence of a positive association between working environment and psychological factors on work satisfaction. Therefore, this study aimed at determining the relationships between workplace friendship, psychological empowerment and organizati...

Full description

Bibliographic Details
Main Authors: Ma'rof, Aini Azeqa, Mohd Fadzilan, Danial Aiman, Hamsan, Hanina H.
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2021
Online Access:http://psasir.upm.edu.my/id/eprint/95622/
http://psasir.upm.edu.my/id/eprint/95622/1/The%20role%20of%20psychological%20empowerment%20on%20job%20satisfaction%20among%20Malaysian%20public%20sector%20workers.pdf
_version_ 1848862207453954048
author Ma'rof, Aini Azeqa
Mohd Fadzilan, Danial Aiman
Hamsan, Hanina H.
author_facet Ma'rof, Aini Azeqa
Mohd Fadzilan, Danial Aiman
Hamsan, Hanina H.
author_sort Ma'rof, Aini Azeqa
building UPM Institutional Repository
collection Online Access
description A number of recent research studies have demonstrated the presence of a positive association between working environment and psychological factors on work satisfaction. Therefore, this study aimed at determining the relationships between workplace friendship, psychological empowerment and organizational commitment on job satisfaction among public sector workers. A total of 356 employees participated in this study where results revealed that the majority of the employees have a high level of workplace friendship, psychological empowerment, organizational commitment and job satisfaction. Besides, workplace friendship and psychological empowerment showed a significant relationship with job satisfaction, meanwhile, no significant relationship between organizational commitment and job satisfaction was shown. Moreover, psychological empowerment has been identified to be the unique predictor that leads to job satisfaction among employees. Findings of this study suggested that psychological training and programs might be effective and crucial to be regularly implemented in order to boost employees’ motivations and job satisfaction that later benefits the organization. The theoretical impact and suggested intervention will be discussed in detail.
first_indexed 2025-11-15T13:13:21Z
format Article
id upm-95622
institution Universiti Putra Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T13:13:21Z
publishDate 2021
publisher Human Resource Management Academic Research Society
recordtype eprints
repository_type Digital Repository
spelling upm-956222022-08-02T07:07:17Z http://psasir.upm.edu.my/id/eprint/95622/ The role of psychological empowerment on job satisfaction among Malaysian public sector workers Ma'rof, Aini Azeqa Mohd Fadzilan, Danial Aiman Hamsan, Hanina H. A number of recent research studies have demonstrated the presence of a positive association between working environment and psychological factors on work satisfaction. Therefore, this study aimed at determining the relationships between workplace friendship, psychological empowerment and organizational commitment on job satisfaction among public sector workers. A total of 356 employees participated in this study where results revealed that the majority of the employees have a high level of workplace friendship, psychological empowerment, organizational commitment and job satisfaction. Besides, workplace friendship and psychological empowerment showed a significant relationship with job satisfaction, meanwhile, no significant relationship between organizational commitment and job satisfaction was shown. Moreover, psychological empowerment has been identified to be the unique predictor that leads to job satisfaction among employees. Findings of this study suggested that psychological training and programs might be effective and crucial to be regularly implemented in order to boost employees’ motivations and job satisfaction that later benefits the organization. The theoretical impact and suggested intervention will be discussed in detail. Human Resource Management Academic Research Society 2021 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/95622/1/The%20role%20of%20psychological%20empowerment%20on%20job%20satisfaction%20among%20Malaysian%20public%20sector%20workers.pdf Ma'rof, Aini Azeqa and Mohd Fadzilan, Danial Aiman and Hamsan, Hanina H. (2021) The role of psychological empowerment on job satisfaction among Malaysian public sector workers. International Journal of Academic Research in Business and Social Sciences, 11 (12). pp. 2019-2032. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/11933/The-Role-of-Psychological-Empowerment-on-Job-Satisfaction-among-Malaysian-Public-Sector-Workers 10.6007/IJARBSS/v11-i12/11933
spellingShingle Ma'rof, Aini Azeqa
Mohd Fadzilan, Danial Aiman
Hamsan, Hanina H.
The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title_full The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title_fullStr The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title_full_unstemmed The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title_short The role of psychological empowerment on job satisfaction among Malaysian public sector workers
title_sort role of psychological empowerment on job satisfaction among malaysian public sector workers
url http://psasir.upm.edu.my/id/eprint/95622/
http://psasir.upm.edu.my/id/eprint/95622/
http://psasir.upm.edu.my/id/eprint/95622/
http://psasir.upm.edu.my/id/eprint/95622/1/The%20role%20of%20psychological%20empowerment%20on%20job%20satisfaction%20among%20Malaysian%20public%20sector%20workers.pdf