School climate and its influence on organizational citizenship behavior: a theoretical framework
Organizational citizenship behavior (OCB) refers to the behavior of employees, which typically exceeds their official duties. This behavior is important because it helps to enhance employees’ performance and lead organizations to become more innovative and productive. Many studies on OCB have been c...
| Main Authors: | , , , , |
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| Format: | Article |
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Human Resource Management Academic Research Society
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/95016/ |
| _version_ | 1848862053507268608 |
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| author | Ismail, Suriani Ismail, Ismi Arif Omar, Zoharah Alias, Siti Noormi Md Rami, Ahmad Aizuddin |
| author_facet | Ismail, Suriani Ismail, Ismi Arif Omar, Zoharah Alias, Siti Noormi Md Rami, Ahmad Aizuddin |
| author_sort | Ismail, Suriani |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Organizational citizenship behavior (OCB) refers to the behavior of employees, which typically exceeds their official duties. This behavior is important because it helps to enhance employees’ performance and lead organizations to become more innovative and productive. Many studies on OCB have been conducted in organizations. However, limited literature can be found in the context of educational practices. Hence, the purpose of this conceptual paper is to explore deeper into OCB within an educational context. A comprehensive review of the literature has identified a factor that can potentially influence OCB, which is school climate. This paper concluded that school climate which consists of principal leadership, autonomy, teachers’ intimacy, school facilities and services positively influence OCB. The most significant contribution of this paper is the formulation of a theoretical framework which gives a deeper understanding on the relationship between school climate and OCB. The present paper proposed that more empirical studies on OCB in educational context need to be conducted to further illuminate the uniqueness of OCB within an education ecosystem. |
| first_indexed | 2025-11-15T13:10:54Z |
| format | Article |
| id | upm-95016 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T13:10:54Z |
| publishDate | 2021 |
| publisher | Human Resource Management Academic Research Society |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-950162023-02-17T01:23:45Z http://psasir.upm.edu.my/id/eprint/95016/ School climate and its influence on organizational citizenship behavior: a theoretical framework Ismail, Suriani Ismail, Ismi Arif Omar, Zoharah Alias, Siti Noormi Md Rami, Ahmad Aizuddin Organizational citizenship behavior (OCB) refers to the behavior of employees, which typically exceeds their official duties. This behavior is important because it helps to enhance employees’ performance and lead organizations to become more innovative and productive. Many studies on OCB have been conducted in organizations. However, limited literature can be found in the context of educational practices. Hence, the purpose of this conceptual paper is to explore deeper into OCB within an educational context. A comprehensive review of the literature has identified a factor that can potentially influence OCB, which is school climate. This paper concluded that school climate which consists of principal leadership, autonomy, teachers’ intimacy, school facilities and services positively influence OCB. The most significant contribution of this paper is the formulation of a theoretical framework which gives a deeper understanding on the relationship between school climate and OCB. The present paper proposed that more empirical studies on OCB in educational context need to be conducted to further illuminate the uniqueness of OCB within an education ecosystem. Human Resource Management Academic Research Society 2021-06-14 Article PeerReviewed Ismail, Suriani and Ismail, Ismi Arif and Omar, Zoharah and Alias, Siti Noormi and Md Rami, Ahmad Aizuddin (2021) School climate and its influence on organizational citizenship behavior: a theoretical framework. International Journal of Academic Research in Business and Social Sciences, 11 (6). 410 - 424. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/9926/School-Climate-and-its-Influence-on-Organizational-Citizenship-Behavior-A-Theoretical-Framework 10.6007/IJARBSS/v11-i6/9926 |
| spellingShingle | Ismail, Suriani Ismail, Ismi Arif Omar, Zoharah Alias, Siti Noormi Md Rami, Ahmad Aizuddin School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title | School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title_full | School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title_fullStr | School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title_full_unstemmed | School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title_short | School climate and its influence on organizational citizenship behavior: a theoretical framework |
| title_sort | school climate and its influence on organizational citizenship behavior: a theoretical framework |
| url | http://psasir.upm.edu.my/id/eprint/95016/ http://psasir.upm.edu.my/id/eprint/95016/ http://psasir.upm.edu.my/id/eprint/95016/ |