Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo
Halal logo is designed to protect consumers from fraud and mislabelling. However, over the years, there has been a controversy surrounding the use of a false halal logo to attract Muslim consumers to buy certain goods. The act of unethical business practice to attract consumers to buy their goods ha...
| Main Authors: | , |
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| Format: | Article |
| Published: |
Secholian Publication
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/94978/ |
| _version_ | 1848862043498610688 |
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| author | Naimat, Nasihah Abu Bakar, Elistina |
| author_facet | Naimat, Nasihah Abu Bakar, Elistina |
| author_sort | Naimat, Nasihah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Halal logo is designed to protect consumers from fraud and mislabelling. However, over the years, there has been a controversy surrounding the use of a false halal logo to attract Muslim consumers to buy certain goods. The act of unethical business practice to attract consumers to buy their goods have caused some misunderstanding among consumers regarding the halal status of such goods. Therefore, the law is the most important mechanism in protecting the rights and interests of consumers to claim compensation if their rights have been violated. Under the Consumer Protection Act (CPA) 1999, it puts a responsibility on suppliers and manufacturers to ensure that the goods supplied are the same as specified. However, the question arises as to the extent to which consumers have the right of redress under the CPA 1999 in the issue of supplying false halal logo goods. By using the content analysis method, this article aims to analyze the scope and provisions of the CPA 1999 that govern matters relating to the supply of goods. The discussion of this article reveals that Part VI and VII of the CPA 1999 contains several loopholes that must be addressed in order to provide better rights of redress to consumers on the issue of supplying false halal logo goods. |
| first_indexed | 2025-11-15T13:10:45Z |
| format | Article |
| id | upm-94978 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T13:10:45Z |
| publishDate | 2021 |
| publisher | Secholian Publication |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-949782023-02-16T07:31:36Z http://psasir.upm.edu.my/id/eprint/94978/ Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo Naimat, Nasihah Abu Bakar, Elistina Halal logo is designed to protect consumers from fraud and mislabelling. However, over the years, there has been a controversy surrounding the use of a false halal logo to attract Muslim consumers to buy certain goods. The act of unethical business practice to attract consumers to buy their goods have caused some misunderstanding among consumers regarding the halal status of such goods. Therefore, the law is the most important mechanism in protecting the rights and interests of consumers to claim compensation if their rights have been violated. Under the Consumer Protection Act (CPA) 1999, it puts a responsibility on suppliers and manufacturers to ensure that the goods supplied are the same as specified. However, the question arises as to the extent to which consumers have the right of redress under the CPA 1999 in the issue of supplying false halal logo goods. By using the content analysis method, this article aims to analyze the scope and provisions of the CPA 1999 that govern matters relating to the supply of goods. The discussion of this article reveals that Part VI and VII of the CPA 1999 contains several loopholes that must be addressed in order to provide better rights of redress to consumers on the issue of supplying false halal logo goods. Secholian Publication 2021-10-10 Article PeerReviewed Naimat, Nasihah and Abu Bakar, Elistina (2021) Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo. Malaysian Journal of Social Sciences and Humanities, 6 (10). 437 - 442. ISSN 2504-8562 https://www.msocialsciences.com/index.php/mjssh/article/view/1044 10.47405/mjssh.v6i10.1044 |
| spellingShingle | Naimat, Nasihah Abu Bakar, Elistina Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title | Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title_full | Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title_fullStr | Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title_full_unstemmed | Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title_short | Rights of redress on supply of goods under consumer protection Act 1999: the issue of halal logo |
| title_sort | rights of redress on supply of goods under consumer protection act 1999: the issue of halal logo |
| url | http://psasir.upm.edu.my/id/eprint/94978/ http://psasir.upm.edu.my/id/eprint/94978/ http://psasir.upm.edu.my/id/eprint/94978/ |