Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia

2020 is an important year which had been waiting for by the hotel industry in Malaysia. With the exciting slogan “Visit Truly Asia Malaysia,” Malaysia was aimed by many to be one of the most chosen countries to be visited. This simultaneously gives a high hope to the hotel industry to generate more...

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Main Authors: Ghazali, Hazrina, Ishak, Maisarah
Format: Article
Published: Macrothink Institute 2021
Online Access:http://psasir.upm.edu.my/id/eprint/94092/
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author Ghazali, Hazrina
Ishak, Maisarah
author_facet Ghazali, Hazrina
Ishak, Maisarah
author_sort Ghazali, Hazrina
building UPM Institutional Repository
collection Online Access
description 2020 is an important year which had been waiting for by the hotel industry in Malaysia. With the exciting slogan “Visit Truly Asia Malaysia,” Malaysia was aimed by many to be one of the most chosen countries to be visited. This simultaneously gives a high hope to the hotel industry to generate more revenues. However, the COVID-19 pandemic has changed the hotel industry landscape tremendously. Therefore, the purpose of this research is to explore the impact of COVID-19 on the hotel industry in Malaysia. This study employed qualitative method and six hotel representatives were participated in this study. The interview data revealed experiences, voices, and opinions of the hotel informants on the impact of COVID-19. The informants also shared their immediate strategies and long-term plans in coping with the pandemic. In addition, the informants also shared information on the Tourism Stimulus Package offered by the Government that they have received.
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institution Universiti Putra Malaysia
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publishDate 2021
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spelling upm-940922023-06-17T22:48:17Z http://psasir.upm.edu.my/id/eprint/94092/ Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia Ghazali, Hazrina Ishak, Maisarah 2020 is an important year which had been waiting for by the hotel industry in Malaysia. With the exciting slogan “Visit Truly Asia Malaysia,” Malaysia was aimed by many to be one of the most chosen countries to be visited. This simultaneously gives a high hope to the hotel industry to generate more revenues. However, the COVID-19 pandemic has changed the hotel industry landscape tremendously. Therefore, the purpose of this research is to explore the impact of COVID-19 on the hotel industry in Malaysia. This study employed qualitative method and six hotel representatives were participated in this study. The interview data revealed experiences, voices, and opinions of the hotel informants on the impact of COVID-19. The informants also shared their immediate strategies and long-term plans in coping with the pandemic. In addition, the informants also shared information on the Tourism Stimulus Package offered by the Government that they have received. Macrothink Institute 2021-01-15 Article PeerReviewed Ghazali, Hazrina and Ishak, Maisarah (2021) Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia. International Journal of Human Resource Studies, 11 (1). 116 - 129. ISSN 2162-3058 https://www.macrothink.org/journal/index.php/ijhrs/article/view/17927 10.5296/ijhrs.v11i1.17927
spellingShingle Ghazali, Hazrina
Ishak, Maisarah
Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title_full Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title_fullStr Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title_full_unstemmed Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title_short Managers view on impact of Covid-19 pandemic: evidence from hotel industry in Malaysia
title_sort managers view on impact of covid-19 pandemic: evidence from hotel industry in malaysia
url http://psasir.upm.edu.my/id/eprint/94092/
http://psasir.upm.edu.my/id/eprint/94092/
http://psasir.upm.edu.my/id/eprint/94092/