Lean production system: compatible with Malaysian culture
Theoretical basis: An instructor could link the case to lean production principles and Kurt Lewin’s change management model, key reading materials on these theories are, namely, Lewin, K (1947) Frontiers in group dynamics: concept, method and reality in social science; equilibrium and social change...
| Main Authors: | , , , |
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| Format: | Article |
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Emerald Publishing
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/94018/ |
| _version_ | 1848861897223307264 |
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| author | Ng, Siew Imm Cha, Ck Sambasivan, Murali Abd Rahman, Azmawani |
| author_facet | Ng, Siew Imm Cha, Ck Sambasivan, Murali Abd Rahman, Azmawani |
| author_sort | Ng, Siew Imm |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Theoretical basis: An instructor could link the case to lean production principles and Kurt Lewin’s change management model, key reading materials on these theories are, namely, Lewin, K (1947) Frontiers in group dynamics: concept, method and reality in social science; equilibrium and social change. Human Relations 1(1): 5–41 Stewart, J. (2012). The Toyota Kaizen continuum: a practical guide to implementing lean. Boca Raton, FL: CRC Press. Wickramasinghe, V. and Wickramasinghe, G. L. D. (2020). Effects of human resource management practices, lean production practices and lean duration on performance. The International Journal of Human Resource Management, 31(11), 1467–1512. Research methodology: This case was developed from both primary and secondary sources. The primary source included three face to face meetings with Mr CK in University Putra Malaysia (two meetings) and WSAE factory (Rawang, Malaysia – one meeting), respectively. Interviewed three workers at Rawang factory. The secondary source was taken from the company website and company reports. Case overview/synopsis: Dr Wan, the Chief Executive Officer of WSA Engineering Sdn Bhd (WSAE) accepted the invitation from Small Medium Industries Development Corporation to participate in a Malaysian-Japanese Industry Cooperation program that focused on Lean Production System (LPS). Dr Wan was worried about Malaysia’s culture incompatible with Japanese-originated LPS. The case shares how the organization and behavioral change took place, for LPS buy-in. Successes and challenges WSAE faced in the 10-year journey of implementing LPS were elaborated. Complexity academic level
This case was written for use in an operations management course, on the topic of lean production. It can also be used as a training material targeting the operation managers of a manufacturing company aiming to implement lean production or any change management process. |
| first_indexed | 2025-11-15T13:08:25Z |
| format | Article |
| id | upm-94018 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T13:08:25Z |
| publishDate | 2021 |
| publisher | Emerald Publishing |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-940182023-04-06T01:36:31Z http://psasir.upm.edu.my/id/eprint/94018/ Lean production system: compatible with Malaysian culture Ng, Siew Imm Cha, Ck Sambasivan, Murali Abd Rahman, Azmawani Theoretical basis: An instructor could link the case to lean production principles and Kurt Lewin’s change management model, key reading materials on these theories are, namely, Lewin, K (1947) Frontiers in group dynamics: concept, method and reality in social science; equilibrium and social change. Human Relations 1(1): 5–41 Stewart, J. (2012). The Toyota Kaizen continuum: a practical guide to implementing lean. Boca Raton, FL: CRC Press. Wickramasinghe, V. and Wickramasinghe, G. L. D. (2020). Effects of human resource management practices, lean production practices and lean duration on performance. The International Journal of Human Resource Management, 31(11), 1467–1512. Research methodology: This case was developed from both primary and secondary sources. The primary source included three face to face meetings with Mr CK in University Putra Malaysia (two meetings) and WSAE factory (Rawang, Malaysia – one meeting), respectively. Interviewed three workers at Rawang factory. The secondary source was taken from the company website and company reports. Case overview/synopsis: Dr Wan, the Chief Executive Officer of WSA Engineering Sdn Bhd (WSAE) accepted the invitation from Small Medium Industries Development Corporation to participate in a Malaysian-Japanese Industry Cooperation program that focused on Lean Production System (LPS). Dr Wan was worried about Malaysia’s culture incompatible with Japanese-originated LPS. The case shares how the organization and behavioral change took place, for LPS buy-in. Successes and challenges WSAE faced in the 10-year journey of implementing LPS were elaborated. Complexity academic level This case was written for use in an operations management course, on the topic of lean production. It can also be used as a training material targeting the operation managers of a manufacturing company aiming to implement lean production or any change management process. Emerald Publishing 2021 Article PeerReviewed Ng, Siew Imm and Cha, Ck and Sambasivan, Murali and Abd Rahman, Azmawani (2021) Lean production system: compatible with Malaysian culture. The CASE Journal, 17 (2). 226 - 245. ISSN 1544-9106 https://www.emerald.com/insight/content/doi/10.1108/TCJ-05-2020-0054/full/html 10.1108/TCJ-05-2020-0054 |
| spellingShingle | Ng, Siew Imm Cha, Ck Sambasivan, Murali Abd Rahman, Azmawani Lean production system: compatible with Malaysian culture |
| title | Lean production system: compatible with Malaysian culture |
| title_full | Lean production system: compatible with Malaysian culture |
| title_fullStr | Lean production system: compatible with Malaysian culture |
| title_full_unstemmed | Lean production system: compatible with Malaysian culture |
| title_short | Lean production system: compatible with Malaysian culture |
| title_sort | lean production system: compatible with malaysian culture |
| url | http://psasir.upm.edu.my/id/eprint/94018/ http://psasir.upm.edu.my/id/eprint/94018/ http://psasir.upm.edu.my/id/eprint/94018/ |