The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
This study is undertaken to ascertain the perception skill of Heads of Departments, to find out the strategies used by Heads of Departments to lubricate the communication flow in schools and to determine whether Heads of Departments possess team building characteristics. Two sets of questionnai...
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| Format: | Thesis |
| Language: | English English |
| Published: |
1998
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/9061/ http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf |
| _version_ | 1848841043867336704 |
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| author | P. M. Easaw, Elizabeth |
| author_facet | P. M. Easaw, Elizabeth |
| author_sort | P. M. Easaw, Elizabeth |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This study is undertaken to ascertain the perception skill
of Heads of Departments, to find out the strategies used by Heads
of Departments to lubricate the communication flow in schools and
to determine whether Heads of Departments possess team building
characteristics.
Two sets of questionnaires were distributed to thirty three
Heads of Departments and ninety six teachers from nine Grade A
secondary schools in Seremban, Negeri Sembilan. One set of
questionnaire was designed to determine the perception skill and
the managerial communication skills and the team building
characteristic of the Heads of Departments. The respondents to
this questionnaires were Heads of Departments. Another set of
questionnaire was designed to determine the motivating language
scale of Heads of Departments. The respondents to this
questionnaire were the teachers from the various Departments.The findings indicated that majority of the Heads of
Departments have low perception skills, high managerial
communication skills and a high level of characteristics of team
building spirit. The Heads of Departments also use a high level
of motivating language in direction giving, empathetic language,
mean making language and in communication satisfaction when
communicating with the teachers in their Departments. |
| first_indexed | 2025-11-15T07:36:58Z |
| format | Thesis |
| id | upm-9061 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T07:36:58Z |
| publishDate | 1998 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-90612011-01-04T08:23:42Z http://psasir.upm.edu.my/id/eprint/9061/ The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban P. M. Easaw, Elizabeth This study is undertaken to ascertain the perception skill of Heads of Departments, to find out the strategies used by Heads of Departments to lubricate the communication flow in schools and to determine whether Heads of Departments possess team building characteristics. Two sets of questionnaires were distributed to thirty three Heads of Departments and ninety six teachers from nine Grade A secondary schools in Seremban, Negeri Sembilan. One set of questionnaire was designed to determine the perception skill and the managerial communication skills and the team building characteristic of the Heads of Departments. The respondents to this questionnaires were Heads of Departments. Another set of questionnaire was designed to determine the motivating language scale of Heads of Departments. The respondents to this questionnaire were the teachers from the various Departments.The findings indicated that majority of the Heads of Departments have low perception skills, high managerial communication skills and a high level of characteristics of team building spirit. The Heads of Departments also use a high level of motivating language in direction giving, empathetic language, mean making language and in communication satisfaction when communicating with the teachers in their Departments. 1998-02 Thesis NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf P. M. Easaw, Elizabeth (1998) The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban. Masters thesis, Universiti Putra Malaysia. School management and organization - Negeri Sembilan - Seremban Teacher participation in administration - Negeri Sembilan - Seremban Communication in education English |
| spellingShingle | School management and organization - Negeri Sembilan - Seremban Teacher participation in administration - Negeri Sembilan - Seremban Communication in education P. M. Easaw, Elizabeth The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title | The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title_full | The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title_fullStr | The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title_full_unstemmed | The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title_short | The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban |
| title_sort | managerial communication skills of heads of departments in secondary schools in seremban |
| topic | School management and organization - Negeri Sembilan - Seremban Teacher participation in administration - Negeri Sembilan - Seremban Communication in education |
| url | http://psasir.upm.edu.my/id/eprint/9061/ http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf |