Evaluating user experience in product development process
Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) e...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Hampstead Psychological Associates
2020
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| Online Access: | http://psasir.upm.edu.my/id/eprint/88860/ http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf |
| _version_ | 1848860711943405568 |
|---|---|
| author | Wang, Mingrun Shaari, Nazlina |
| author_facet | Wang, Mingrun Shaari, Nazlina |
| author_sort | Wang, Mingrun |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) evaluation can ensure highquality UX of children’s luggage. However, the methods for evaluating UX in the product development process are still inadequate. Therefore, there is a need to originate a method to evaluate UX of children’s luggage in order to enhance the quality of children’s luggage. An Experience Map was created to evaluate the UX of children’s luggage. Using the map, a total of 12 UXs of children’s luggage was identified. Then, a survey was conducted to evaluate the 12 UXs of children’s luggage. Finally, a strategic decision was made to enhance the quality of children’s luggage. The main contribution of this study was to provide a user experience evaluation method (UXEM) for children’s luggage. |
| first_indexed | 2025-11-15T12:49:35Z |
| format | Article |
| id | upm-88860 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T12:49:35Z |
| publishDate | 2020 |
| publisher | Hampstead Psychological Associates |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-888602021-11-02T20:01:25Z http://psasir.upm.edu.my/id/eprint/88860/ Evaluating user experience in product development process Wang, Mingrun Shaari, Nazlina Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) evaluation can ensure highquality UX of children’s luggage. However, the methods for evaluating UX in the product development process are still inadequate. Therefore, there is a need to originate a method to evaluate UX of children’s luggage in order to enhance the quality of children’s luggage. An Experience Map was created to evaluate the UX of children’s luggage. Using the map, a total of 12 UXs of children’s luggage was identified. Then, a survey was conducted to evaluate the 12 UXs of children’s luggage. Finally, a strategic decision was made to enhance the quality of children’s luggage. The main contribution of this study was to provide a user experience evaluation method (UXEM) for children’s luggage. Hampstead Psychological Associates 2020 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf Wang, Mingrun and Shaari, Nazlina (2020) Evaluating user experience in product development process. International Journal of Psychosocial Rehabilitation, 24 (6). 2115 - 2122. ISSN 1475-7192 https://www.psychosocial.com/article/PR260201/13551/ 10.37200/IJPR/V24I6/PR260201 |
| spellingShingle | Wang, Mingrun Shaari, Nazlina Evaluating user experience in product development process |
| title | Evaluating user experience in product development process |
| title_full | Evaluating user experience in product development process |
| title_fullStr | Evaluating user experience in product development process |
| title_full_unstemmed | Evaluating user experience in product development process |
| title_short | Evaluating user experience in product development process |
| title_sort | evaluating user experience in product development process |
| url | http://psasir.upm.edu.my/id/eprint/88860/ http://psasir.upm.edu.my/id/eprint/88860/ http://psasir.upm.edu.my/id/eprint/88860/ http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf |