Eliciting customers’ waste reduction and water saving behaviors at a hotel

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Eliciting customers’ waste reduction and water saving behaviors at a hotel

Without a doubt, sustainability is a critical issue in the world’s hotel industry. The present study examined the key cognitive, affective, and normative determinants of customers’ waste reduction and water saving intentions during their hotel stay. This research also investigated the effect of invo...

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Bibliographic Details
Main Authors:	Han, Heesup, Chua, Bee Lia, Sunghyup, Sean Hyun
Format:	Article
Language:	English
Published:	Elsevier 2020
Online Access:	http://psasir.upm.edu.my/id/eprint/88782/ http://psasir.upm.edu.my/id/eprint/88782/1/ABSTRACT.pdf

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