Development of a tool to measure patients’ satisfaction of hospital foodservice in a government hospital
Introduction: Dissatisfaction towards the quality of foodservice can affect several important aspects such as nutritional intake and financial burden. The effect of dissatisfaction towards nutritional aspect can be observed via a decline in dietary intake. Therefore, reliable and valid questionnaire...
| Main Authors: | Boughoula, Mariem, Jamaluddin, Rosita, Abd Manan, Nurul Aqmaliza, Abu Saad, Hazizi, Ab Karim, Muhammad Shahrim |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Persatuan Pemakanan Malaysia
2020
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/88422/ http://psasir.upm.edu.my/id/eprint/88422/1/ABSTRACT.pdf |
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