Determinants of corporate reputation: a study of consumers’ perspective of Malaysian Aviation Company
This study examined the predicting factors of selected facets of RepTrak™ reputation model (products/services, innovation, citizenship, leadership, performance) and corporate reputation of Malaysia Airlines Berhad, from consumers’ perspective. Utilizing the Fombrun’s (2006) RepTrakTM reputation mode...
| Main Authors: | Tay, Su-Lin, Chan, Tak-Jie, Mohd Hassan, Nurul` Ain |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Human Resource Management Academic Research Society
2020
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/88392/ http://psasir.upm.edu.my/id/eprint/88392/1/ABSTRACT.pdf |
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