Omar, M. K., Shamsul Azman, N. A. S., Jusoh, R., Jamaluddin, R., & Abdul Kadir, S. (2020). Chalet and resort guests expectation and perception of the quality factors using SERVQUAL dimension. Ubiquity Press.
Chicago Style (17th ed.) CitationOmar, Muhd Khaizer, Nur Arnie Sazerin Shamsul Azman, Rosnani Jusoh, Rahimah Jamaluddin, and Suhaida Abdul Kadir. Chalet and Resort Guests Expectation and Perception of the Quality Factors Using SERVQUAL Dimension. Ubiquity Press, 2020.
MLA (9th ed.) CitationOmar, Muhd Khaizer, et al. Chalet and Resort Guests Expectation and Perception of the Quality Factors Using SERVQUAL Dimension. Ubiquity Press, 2020.
Warning: These citations may not always be 100% accurate.