Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior

This study aims to assess individual tax compliance using theory of planned behavior introduced by Icek Ajzen in 1985. Through this model, the study looks at the direct relationship between tax compliance behavior intention and attitude against the behavior. This study also examines how external var...

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Main Authors: Palil, Mohd Rizal, Mohd Sakri, Salwan, Turmin, Siti Zaidah
Format: Article
Published: Zes Rokman Resources 2020
Online Access:http://psasir.upm.edu.my/id/eprint/87438/
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author Palil, Mohd Rizal
Mohd Sakri, Salwan
Turmin, Siti Zaidah
author_facet Palil, Mohd Rizal
Mohd Sakri, Salwan
Turmin, Siti Zaidah
author_sort Palil, Mohd Rizal
building UPM Institutional Repository
collection Online Access
description This study aims to assess individual tax compliance using theory of planned behavior introduced by Icek Ajzen in 1985. Through this model, the study looks at the direct relationship between tax compliance behavior intention and attitude against the behavior. This study also examines how external variables such as perceptions of tax administrators, perceptions of government spending, and complexity of the tax system can directly influence the tax compliance behavior intention of taxpayers around Klang Valley. The study adopted a survey method by using a questionnaire. A total of 120 taxpayers dealing with the Inland Revenue Board around Klang Valley, namely, the Great Taxpayers, Jalan Duta, Wangsa Maju, Kuala Lumpur Bandar, Cheras, Petaling Jaya, Shah Alam, and Klang Branches, were randomly selected to be respondents. Descriptive analysis, correlation analysis, and multiple regression analysis were used to show the relationship between all variables. Results suggest that perceptions of tax administrators can influence tax compliance behavior intention. This study concludes that individuals’ tax compliance behavior intention can be predicted from their attitude toward the behavior that directly affects the intention.
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format Article
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institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T12:45:14Z
publishDate 2020
publisher Zes Rokman Resources
recordtype eprints
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spelling upm-874382024-01-24T02:41:37Z http://psasir.upm.edu.my/id/eprint/87438/ Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior Palil, Mohd Rizal Mohd Sakri, Salwan Turmin, Siti Zaidah This study aims to assess individual tax compliance using theory of planned behavior introduced by Icek Ajzen in 1985. Through this model, the study looks at the direct relationship between tax compliance behavior intention and attitude against the behavior. This study also examines how external variables such as perceptions of tax administrators, perceptions of government spending, and complexity of the tax system can directly influence the tax compliance behavior intention of taxpayers around Klang Valley. The study adopted a survey method by using a questionnaire. A total of 120 taxpayers dealing with the Inland Revenue Board around Klang Valley, namely, the Great Taxpayers, Jalan Duta, Wangsa Maju, Kuala Lumpur Bandar, Cheras, Petaling Jaya, Shah Alam, and Klang Branches, were randomly selected to be respondents. Descriptive analysis, correlation analysis, and multiple regression analysis were used to show the relationship between all variables. Results suggest that perceptions of tax administrators can influence tax compliance behavior intention. This study concludes that individuals’ tax compliance behavior intention can be predicted from their attitude toward the behavior that directly affects the intention. Zes Rokman Resources 2020-12 Article PeerReviewed Palil, Mohd Rizal and Mohd Sakri, Salwan and Turmin, Siti Zaidah (2020) Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior. International Journal of Business, Economics and Law, 23 (1). 161 - 167. ISSN 2289-1552 https://ijbel.com/
spellingShingle Palil, Mohd Rizal
Mohd Sakri, Salwan
Turmin, Siti Zaidah
Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title_full Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title_fullStr Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title_full_unstemmed Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title_short Relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
title_sort relationship between attitudes and perception toward tax administrations, government expenditure and tax complexity: theory of planned behavior
url http://psasir.upm.edu.my/id/eprint/87438/
http://psasir.upm.edu.my/id/eprint/87438/