Online service quality of m-commerce: effect on user satisfaction

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Online service quality of m-commerce: effect on user satisfaction

In an era of 4th industrial revolution, online service quality of m-commerce is used as an essential innovator strategy to accomplish public and private organizations’ strategies and goals. This latest development reflects the importance of this research. The primary objective of this study is to ev...

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Bibliographic Details
Main Authors:	Ismail, Azman, Arshad, Mohd. Mursyid, Saros, Angela, Ibrahim, Zalina, Sharif, Sabariah
Format:	Article
Language:	English
Published:	Research Trend 2020
Online Access:	http://psasir.upm.edu.my/id/eprint/86984/ http://psasir.upm.edu.my/id/eprint/86984/1/Online%20service%20quality%20of%20m-commerce.pdf

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