Total quality management in the health-care context: integrating the literature and directing future research

Total quality management in the health-care context: integrating the literature and directing future research

Background: Synergistic integration of predictors and elements that determine the success of total quality management (TQM) implementations in hospitals has been the bane of theoretical development in the TQM research area. Thus, this paper aims to offer a systematic literature review to provide a f...

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Bibliographic Details
Main Authors: Majdi M., Alzoub, Kadir Shahar, Hayati, Abdul Manaf, Rosliza, Ariffin, Ahmad Azuhairi, Al-Hamdan, Zaid
Format: Article
Language:English
Published: Dove Medical Press 2019
Online Access:http://psasir.upm.edu.my/id/eprint/82657/
http://psasir.upm.edu.my/id/eprint/82657/1/Total%20quality%20management%20in%20the%20health-care%20context%20integrating%20the%20literature%20and%20directing%20future%20research.pdf

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