The relationship between emotional intelligence and affective commitment: an examination of police officers

This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment.The sample used for this study consisted of 372 police offic...

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Main Authors: Baker, Rogis, Jaaffar, Amar Hisham, Sallehuddin, Hasimi, Hassan, Mohamed Ayyub, Mohamed, Rosmah
Format: Article
Language:English
Published: Blue Eyes Intelligence Engineering & Sciences Publication 2019
Online Access:http://psasir.upm.edu.my/id/eprint/82570/
http://psasir.upm.edu.my/id/eprint/82570/1/The%20relationship%20between%20emotional%20intelligence%20and%20affective%20commitment%20an%20examination%20of%20police%20officers.pdf
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author Baker, Rogis
Jaaffar, Amar Hisham
Sallehuddin, Hasimi
Hassan, Mohamed Ayyub
Mohamed, Rosmah
author_facet Baker, Rogis
Jaaffar, Amar Hisham
Sallehuddin, Hasimi
Hassan, Mohamed Ayyub
Mohamed, Rosmah
author_sort Baker, Rogis
building UPM Institutional Repository
collection Online Access
description This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment.The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force.
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spelling upm-825702020-11-14T21:02:30Z http://psasir.upm.edu.my/id/eprint/82570/ The relationship between emotional intelligence and affective commitment: an examination of police officers Baker, Rogis Jaaffar, Amar Hisham Sallehuddin, Hasimi Hassan, Mohamed Ayyub Mohamed, Rosmah This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment.The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force. Blue Eyes Intelligence Engineering & Sciences Publication 2019-09 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/82570/1/The%20relationship%20between%20emotional%20intelligence%20and%20affective%20commitment%20an%20examination%20of%20police%20officers.pdf Baker, Rogis and Jaaffar, Amar Hisham and Sallehuddin, Hasimi and Hassan, Mohamed Ayyub and Mohamed, Rosmah (2019) The relationship between emotional intelligence and affective commitment: an examination of police officers. International Journal of Recent Technology and Engineering, 8 (2S9). pp. 658-665. ISSN 2277-3878 10.35940/ijrte.B1138.0982S919
spellingShingle Baker, Rogis
Jaaffar, Amar Hisham
Sallehuddin, Hasimi
Hassan, Mohamed Ayyub
Mohamed, Rosmah
The relationship between emotional intelligence and affective commitment: an examination of police officers
title The relationship between emotional intelligence and affective commitment: an examination of police officers
title_full The relationship between emotional intelligence and affective commitment: an examination of police officers
title_fullStr The relationship between emotional intelligence and affective commitment: an examination of police officers
title_full_unstemmed The relationship between emotional intelligence and affective commitment: an examination of police officers
title_short The relationship between emotional intelligence and affective commitment: an examination of police officers
title_sort relationship between emotional intelligence and affective commitment: an examination of police officers
url http://psasir.upm.edu.my/id/eprint/82570/
http://psasir.upm.edu.my/id/eprint/82570/
http://psasir.upm.edu.my/id/eprint/82570/1/The%20relationship%20between%20emotional%20intelligence%20and%20affective%20commitment%20an%20examination%20of%20police%20officers.pdf