Critical Success Factors in the Implementation of Quality Systems in the Distribution Sector of the Oil Industry in Malaysia

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Critical Success Factors in the Implementation of Quality Systems in the Distribution Sector of the Oil Industry in Malaysia

The distribution sector of the oil industry in Malaysia, encompassing a sample of nine distribution worksites, was studied to investigate what the Critical Success Factors (CSFs) in the implementation of quality systems to ISO 9000 were. The data sought would be the C SFs and the leadership qual...

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Bibliographic Details
Main Author:	Omar, Mohd Yusof
Format:	Thesis
Language:	English English
Published:	1998
Subjects:	Petroleum industry and trade - Malaysia
Online Access:	http://psasir.upm.edu.my/id/eprint/8213/ http://psasir.upm.edu.my/id/eprint/8213/1/FEM_1998_1_A.pdf

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