Assessing the influence of consumer education, personality and social media in halal purchase behavior

Background and Objective: Recognizing the importance of halal to Muslim consumers had caused the traders to use the concept of halal as a form of marketing. However, Muslim consumers often face problems to ensure that the products they buy, including cosmetics are truly halal as they can only rely o...

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Main Authors: Muhammad, Muhammad Arif, Abu Bakar, Elistina, Muhammad Arif, Afida Mastura, Ahmad, Sa'odah, Md Jusoh, Zuroni
Format: Article
Language:English
Published: ANSI Network 2019
Online Access:http://psasir.upm.edu.my/id/eprint/80734/
http://psasir.upm.edu.my/id/eprint/80734/1/HALAL.pdf
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author Muhammad, Muhammad Arif
Abu Bakar, Elistina
Muhammad Arif, Afida Mastura
Ahmad, Sa'odah
Md Jusoh, Zuroni
author_facet Muhammad, Muhammad Arif
Abu Bakar, Elistina
Muhammad Arif, Afida Mastura
Ahmad, Sa'odah
Md Jusoh, Zuroni
author_sort Muhammad, Muhammad Arif
building UPM Institutional Repository
collection Online Access
description Background and Objective: Recognizing the importance of halal to Muslim consumers had caused the traders to use the concept of halal as a form of marketing. However, Muslim consumers often face problems to ensure that the products they buy, including cosmetics are truly halal as they can only rely on the certification of the authorities. Rather than looking from a marketing perspective, this study was an exploration from consumer empowerment aspects. The objective of the study was to predict the determining factors that influence consumer behavior when buying halal food products. The study focused on four factors which were the intensity of consumer education, the personality of assertiveness and aggressiveness and the role of social media. Materials and Methods: This study was conducted in Malaysia and the data collection was done between December 2017 to March 2018. A total of 400 Muslim respondents participated in this study and were chosen through stratified random sampling. Multiple linear regressions were used to identify the factors that contributed to consumer behavior. Results: Results showed that only the intensity of consumer education and the personality trait of assertiveness were able to explain a 7.1% variance in the behavior of the respondents while buying halal food products. The results also found that the personality of aggressiveness and social media were not the predictive factors of consumer behavior. The most influential variable was the intensity of consumer education. Conclusion: This research holds significant implications for the government and consumer associations, to give emphasis to effective consumer education programs to inculcate good purchase behavior among consumers.
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spelling upm-807342020-11-12T00:23:28Z http://psasir.upm.edu.my/id/eprint/80734/ Assessing the influence of consumer education, personality and social media in halal purchase behavior Muhammad, Muhammad Arif Abu Bakar, Elistina Muhammad Arif, Afida Mastura Ahmad, Sa'odah Md Jusoh, Zuroni Background and Objective: Recognizing the importance of halal to Muslim consumers had caused the traders to use the concept of halal as a form of marketing. However, Muslim consumers often face problems to ensure that the products they buy, including cosmetics are truly halal as they can only rely on the certification of the authorities. Rather than looking from a marketing perspective, this study was an exploration from consumer empowerment aspects. The objective of the study was to predict the determining factors that influence consumer behavior when buying halal food products. The study focused on four factors which were the intensity of consumer education, the personality of assertiveness and aggressiveness and the role of social media. Materials and Methods: This study was conducted in Malaysia and the data collection was done between December 2017 to March 2018. A total of 400 Muslim respondents participated in this study and were chosen through stratified random sampling. Multiple linear regressions were used to identify the factors that contributed to consumer behavior. Results: Results showed that only the intensity of consumer education and the personality trait of assertiveness were able to explain a 7.1% variance in the behavior of the respondents while buying halal food products. The results also found that the personality of aggressiveness and social media were not the predictive factors of consumer behavior. The most influential variable was the intensity of consumer education. Conclusion: This research holds significant implications for the government and consumer associations, to give emphasis to effective consumer education programs to inculcate good purchase behavior among consumers. ANSI Network 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/80734/1/HALAL.pdf Muhammad, Muhammad Arif and Abu Bakar, Elistina and Muhammad Arif, Afida Mastura and Ahmad, Sa'odah and Md Jusoh, Zuroni (2019) Assessing the influence of consumer education, personality and social media in halal purchase behavior. Asian Journal of Scientific Research, 12 (3). pp. 333-339. ISSN 1992-1454; ESSN: 2077-2076 https://scialert.net/abstract/?doi=ajsr.2019.333.339 10.3923/ajsr.2019
spellingShingle Muhammad, Muhammad Arif
Abu Bakar, Elistina
Muhammad Arif, Afida Mastura
Ahmad, Sa'odah
Md Jusoh, Zuroni
Assessing the influence of consumer education, personality and social media in halal purchase behavior
title Assessing the influence of consumer education, personality and social media in halal purchase behavior
title_full Assessing the influence of consumer education, personality and social media in halal purchase behavior
title_fullStr Assessing the influence of consumer education, personality and social media in halal purchase behavior
title_full_unstemmed Assessing the influence of consumer education, personality and social media in halal purchase behavior
title_short Assessing the influence of consumer education, personality and social media in halal purchase behavior
title_sort assessing the influence of consumer education, personality and social media in halal purchase behavior
url http://psasir.upm.edu.my/id/eprint/80734/
http://psasir.upm.edu.my/id/eprint/80734/
http://psasir.upm.edu.my/id/eprint/80734/
http://psasir.upm.edu.my/id/eprint/80734/1/HALAL.pdf