Investigation of cruise vacationers’ behavioral intention formation in the fast-growing cruise industry: the moderating impact of gender and age
With limited research regarding the effect of personal characteristics on the cruise decision-making process, this study attempted to investigate the interrelationships between quality factors (i.e. physical environment quality, interactional quality, and outcome quality), satisfaction, affective co...
| Main Authors: | Chua, Bee Lia, Lee, Sanghyeop, Hyeon, Cheol Kim, Heesup, Han |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
SAGE Publications
2019
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/80321/ http://psasir.upm.edu.my/id/eprint/80321/1/Investigation%20of%20cruise%20vacationers%E2%80%99%20behavioral%20intention%20formation%20in%20the%20fast-growing%20cruise%20industry%20the%20moderating%20impact%20of%20gender%20and%20age.pdf |
Similar Items
Impacts of cruise service quality and price on vacationers cruise experience: moderating role of price sensitivity
by: Chua, Bee Lia, et al.
Published: (2015)
by: Chua, Bee Lia, et al.
Published: (2015)
Consequences of cruise line involvement: a comparison of first-time and repeat passengers
by: Chua, Bee-Lia, et al.
Published: (2017)
by: Chua, Bee-Lia, et al.
Published: (2017)
Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic
by: Radic, Aleksandar, et al.
Published: (2021)
by: Radic, Aleksandar, et al.
Published: (2021)
Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty
by: Lee, Sanghyeop, et al.
Published: (2016)
by: Lee, Sanghyeop, et al.
Published: (2016)
Cruise passengers’ perception of key quality attributes of cruise lines in North America
by: Chua, Bee-Lia, et al.
Published: (2016)
by: Chua, Bee-Lia, et al.
Published: (2016)
Perpetual Cruise Line
by: Castleden, Susanna
Published: (2010)
by: Castleden, Susanna
Published: (2010)
Big guns cruise
by: New Straits Times,
Published: (2013)
by: New Straits Times,
Published: (2013)
Cruise Ships to the North Pole
by: Castleden, Susanna
Published: (2010)
by: Castleden, Susanna
Published: (2010)
Shaping and enhancing airport lounge experiences: the application of brand personality and image congruity theories
by: Lee, Sanghyeop, et al.
Published: (2017)
by: Lee, Sanghyeop, et al.
Published: (2017)
Investigating the key drivers of traveler loyalty in the airport lounge setting
by: Chua, Bee Lia, et al.
Published: (2017)
by: Chua, Bee Lia, et al.
Published: (2017)
The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users’ behavior
by: Chua, Bee Lia, et al.
Published: (2019)
by: Chua, Bee Lia, et al.
Published: (2019)
Hafiz cruises into men's singles final
by: The Star, Sarawak
Published: (2012)
by: The Star, Sarawak
Published: (2012)
Cruise tourism in Malaysia: A SWOT Analysis
by: Chong, Daniel Ka Leong *
Published: (2015)
by: Chong, Daniel Ka Leong *
Published: (2015)
Price or pride? Malaysian marine cruising behaviour
by: Chong, Daniel Ka Leong *
Published: (2018)
by: Chong, Daniel Ka Leong *
Published: (2018)
Understanding airline travelers perceptions of well - being: the role of cognition, emotion, and sensory experiences in airline lounges
by: Kim, Hyeon Cheol, et al.
Published: (2016)
by: Kim, Hyeon Cheol, et al.
Published: (2016)
Customer Relationship Management in Asia/Pacific Cruise Industry
by: Liu, Xiao Meng
Published: (2006)
by: Liu, Xiao Meng
Published: (2006)
Transitional controller design for adaptive cruise control systems
by: Ali, Zeeshan
Published: (2011)
by: Ali, Zeeshan
Published: (2011)
Preliminary design of cruising sailing yachts as a decision support problem
by: Pal, Prabhat, et al.
Published: (2010)
by: Pal, Prabhat, et al.
Published: (2010)
DE-based robust controller design for helicopter cruise control
by: Mahmud, Iwan, et al.
Published: (2014)
by: Mahmud, Iwan, et al.
Published: (2014)
Adapting a propeller noise model for aircraft at cruising altitudes
by: Blunt, D., et al.
Published: (2014)
by: Blunt, D., et al.
Published: (2014)
DE-based Robust Feedback Controller for Longitudinal Cruise Control of Helicopter
by: Solihin, Mahmud Iwan, et al.
Published: (2011)
by: Solihin, Mahmud Iwan, et al.
Published: (2011)
Auto cruise system: A system to assist during traffic congestion
by: Yunahar, Taufik, et al.
Published: (2011)
by: Yunahar, Taufik, et al.
Published: (2011)
Unveiling the landscape of cruise tourism research: a bibliometric analysis and visualisation
by: Islam, Md. Tariqul, et al.
Published: (2024)
by: Islam, Md. Tariqul, et al.
Published: (2024)
Implications of Generational Change: European River Cruises and the Emerging Gen X Market
by: Cooper, D., et al.
Published: (2019)
by: Cooper, D., et al.
Published: (2019)
Analysis on cracked commuter aircraft wing under dynamic cruise load by means of XFEM
by: Wirawan, Nanda, et al.
Published: (2018)
by: Wirawan, Nanda, et al.
Published: (2018)
Cruising Mat Motor : Malay biker masculinity and queer desire in/through KL Menjerit.
by: Lim, David C. L.
Published: (2006)
by: Lim, David C. L.
Published: (2006)
Cruising down millennials’ fashion runway:a cross-functional study beyond Pacific borders
by: Cham, Tat Huei, et al.
Published: (2020)
by: Cham, Tat Huei, et al.
Published: (2020)
Factors that influencing customer satisfaction towards Melaka River Cruise (MRC) / Nur Faradila Saad
by: Saad, Nur Faradila
Published: (2011)
by: Saad, Nur Faradila
Published: (2011)
The impact of generational change on future demand for tourism experiences: the case of Generation X and European river cruises
by: Cooper, Donald
Published: (2017)
by: Cooper, Donald
Published: (2017)
Is the coast clear? Trust, risk-reducing behaviours and anxiety toward cruise travel in the wake of COVID-19
by: Quintal, Vanessa, et al.
Published: (2022)
by: Quintal, Vanessa, et al.
Published: (2022)
Effectiveness of promotional tools and behavioral intention of tourist towards Melaka River Cruise (MRC) / Abd Hadi Zainudin
by: Zainudin, Abd Hadi
Published: (2010)
by: Zainudin, Abd Hadi
Published: (2010)
Perceived value towards Melaka River Cruise influencing customer retention / Rafidah A. Raof and Hasnida Ramli
by: A. Raof, Rafidah, et al.
Published: (2013)
by: A. Raof, Rafidah, et al.
Published: (2013)
Perceptions towards service quality and impact on repatronage intention at Melaka River Cruise / Norasmah Mohd Nooh and Norsyafiqah Rosli
by: Mohd Nooh, Norasmah, et al.
Published: (2013)
by: Mohd Nooh, Norasmah, et al.
Published: (2013)
Impact of core-product and service-encounter quality, attitude, image, trust and love on repurchase: full-service vs low-cost carriers in South Korea
by: Han, Heesup, et al.
Published: (2019)
by: Han, Heesup, et al.
Published: (2019)
River cruise impact towards local community : an exploratory factor analysis approach / Faieznor Mohd Nasir and Mohd Hafiz Hanafiah
by: Mohd Nasir, Faieznor, et al.
Published: (2017)
by: Mohd Nasir, Faieznor, et al.
Published: (2017)
Consumers’ intention to adopt eco-friendly electric airplanes: The moderating role of perceived uncertainty of outcomes and attachment to eco-friendly products
by: Han, Heesup, et al.
Published: (2020)
by: Han, Heesup, et al.
Published: (2020)
Independent café entrepreneurships in Klang Valley, Malaysia – challenges and critical factors for success: does family matter?
by: Lee, Sanghyeop, et al.
Published: (2017)
by: Lee, Sanghyeop, et al.
Published: (2017)
Hotel restaurants’ challenges and critical success factors in Klang Valley, Malaysia: the inseparable roles of support centers and revenue streams
by: Lee, Sanghyeop, et al.
Published: (2019)
by: Lee, Sanghyeop, et al.
Published: (2019)
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
by: Heesup, Han, et al.
Published: (2020)
by: Heesup, Han, et al.
Published: (2020)
The effectiveness of promotional mix in creating public awareness toward the products of Cruise Tasik Putrajaya / Tuan Nur Azyyati Tuan Muhammad Kamal
by: Tuan Muhammad Kamal, Tuan Nur Azyyati
Published: (2009)
by: Tuan Muhammad Kamal, Tuan Nur Azyyati
Published: (2009)
Similar Items
-
Impacts of cruise service quality and price on vacationers cruise experience: moderating role of price sensitivity
by: Chua, Bee Lia, et al.
Published: (2015) -
Consequences of cruise line involvement: a comparison of first-time and repeat passengers
by: Chua, Bee-Lia, et al.
Published: (2017) -
Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic
by: Radic, Aleksandar, et al.
Published: (2021) -
Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty
by: Lee, Sanghyeop, et al.
Published: (2016) -
Cruise passengers’ perception of key quality attributes of cruise lines in North America
by: Chua, Bee-Lia, et al.
Published: (2016)