Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises
The purpose of this paper is to identify the relationship between the determinants of internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge, trust, commitment and opportunity develo...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Growing Science
2019
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| Online Access: | http://psasir.upm.edu.my/id/eprint/80301/ http://psasir.upm.edu.my/id/eprint/80301/1/Internationalisation%20and%20innovation%20on%20balanced%20scorecard%20%28BSC%29%20among%20Malaysian%20small%20and%20medium%20enterprises.pdf |
| _version_ | 1848858883376807936 |
|---|---|
| author | Poh, Ling Chong Tze, San Ong Abdullah, Amalina Wei, Chong Choo |
| author_facet | Poh, Ling Chong Tze, San Ong Abdullah, Amalina Wei, Chong Choo |
| author_sort | Poh, Ling Chong |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to identify the relationship between the determinants of internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge, trust, commitment and opportunity development, which can benefit the firm performance in Malaysia by increasing the involvement of SMEs in international business activities. A sample of 202 firms was considered for this study and Structural Equation Modelling (SEM) was used. The dimensions of knowledge, trust, commitment and opportunity development were observed to examine the proposed hypotheses. The results indicate that internationalisation as a whole; such as knowledge, trust, commitment and opportunity development played an important role in innovation and balanced scorecard among Malaysian SMEs. However, this also can solve the existing myth of a role in the internationalisation on innovation towards a balanced scorecard of SMEs in Malaysia because family businesses are a critical pillar of many Malaysian enterprises. Therefore, this research conveys an understanding to the owners and managers to quickly achieve innovation and balanced scorecard results. Finally, this study brings some conclusions to the policy makers and regulators as well. |
| first_indexed | 2025-11-15T12:20:31Z |
| format | Article |
| id | upm-80301 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T12:20:31Z |
| publishDate | 2019 |
| publisher | Growing Science |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-803012020-10-20T20:02:56Z http://psasir.upm.edu.my/id/eprint/80301/ Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises Poh, Ling Chong Tze, San Ong Abdullah, Amalina Wei, Chong Choo The purpose of this paper is to identify the relationship between the determinants of internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises (SMEs). Internationalisation covers the dimensions of knowledge, trust, commitment and opportunity development, which can benefit the firm performance in Malaysia by increasing the involvement of SMEs in international business activities. A sample of 202 firms was considered for this study and Structural Equation Modelling (SEM) was used. The dimensions of knowledge, trust, commitment and opportunity development were observed to examine the proposed hypotheses. The results indicate that internationalisation as a whole; such as knowledge, trust, commitment and opportunity development played an important role in innovation and balanced scorecard among Malaysian SMEs. However, this also can solve the existing myth of a role in the internationalisation on innovation towards a balanced scorecard of SMEs in Malaysia because family businesses are a critical pillar of many Malaysian enterprises. Therefore, this research conveys an understanding to the owners and managers to quickly achieve innovation and balanced scorecard results. Finally, this study brings some conclusions to the policy makers and regulators as well. Growing Science 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/80301/1/Internationalisation%20and%20innovation%20on%20balanced%20scorecard%20%28BSC%29%20among%20Malaysian%20small%20and%20medium%20enterprises.pdf Poh, Ling Chong and Tze, San Ong and Abdullah, Amalina and Wei, Chong Choo (2019) Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises. Management Science Letters, 9 (10). pp. 1617-1632. ISSN 1923-9335;ESSN: 1923-9343 https://www.researchgate.net/publication/333509677_Internationalisation_and_innovation_on_balanced_scorecard_BSC_among_Malaysian_small_and_medium_enterprises_SMEs 10.5267/j.msl.2019.5.025 |
| spellingShingle | Poh, Ling Chong Tze, San Ong Abdullah, Amalina Wei, Chong Choo Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title | Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title_full | Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title_fullStr | Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title_full_unstemmed | Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title_short | Internationalisation and innovation on balanced scorecard (BSC) among Malaysian small and medium enterprises |
| title_sort | internationalisation and innovation on balanced scorecard (bsc) among malaysian small and medium enterprises |
| url | http://psasir.upm.edu.my/id/eprint/80301/ http://psasir.upm.edu.my/id/eprint/80301/ http://psasir.upm.edu.my/id/eprint/80301/ http://psasir.upm.edu.my/id/eprint/80301/1/Internationalisation%20and%20innovation%20on%20balanced%20scorecard%20%28BSC%29%20among%20Malaysian%20small%20and%20medium%20enterprises.pdf |