Determinants of choice of private hospital by consumers in Malaysia
The health care industry in Malaysia has grown tremendously over this decade through the existence of private hospitals particularly in Klang Valley. It has become a trend or in fact a necessity for consumers to seek treatment at private hospitals. With the changes of this industry, hospital adminis...
| Main Author: | Nasrijal, Neliza Hilmy |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2002
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/77919/ http://psasir.upm.edu.my/id/eprint/77919/1/t%20GSM%202002%201%20%281900118324%29.pdf |
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