Measuring service quality of light rail transit

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Measuring service quality of light rail transit

The public transportation industry is modernizing with new products being introduced to improve service provision to the public. This is also true for Malaysia whereby the LRT has been introduced. Consumer awareness in evaluating the quality of service in transport has also improved. This research p...

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Bibliographic Details
Main Author:	Chan, Keong Meng
Format:	Thesis
Language:	English English
Published:	2000
Subjects:	Urban transportation Sistem transit aliran ringan
Online Access:	http://psasir.upm.edu.my/id/eprint/77886/ http://psasir.upm.edu.my/id/eprint/77886/1/t%20GSM%202000%209%20%281900118376%29.pdf

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