Benchmarking process of knowledge management best practice model for higher learning institution
This paper aims to propose the benchmarking process for KM Best Practice Model to suits Higher Learning Institution (HLI) environment. The need for Benchmarking of KM Best Practice Model is due to the lack of research made to confirm the Best KM Model for HLI. Benchmarking process will helps HLI to...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
School of Computing, College of Arts and Sciences, Universiti Utara Malaysia
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/75342/ http://psasir.upm.edu.my/id/eprint/75342/1/KMICe2016-1.pdf |
| _version_ | 1848857662483070976 |
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| author | Ismail, Halijah Abdullah, Rusli Jusoh, Yusmadi Yah |
| author_facet | Ismail, Halijah Abdullah, Rusli Jusoh, Yusmadi Yah |
| author_sort | Ismail, Halijah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This paper aims to propose the benchmarking process for KM Best Practice Model to suits Higher Learning Institution (HLI) environment. The need for Benchmarking of KM Best Practice Model is due to the lack of research made to confirm the Best KM Model for HLI. Benchmarking process will helps HLI to ensure continuous improvement and hopefully will uplift KM state in HLI by implementing benchmarked KM Best Practice Model due to the stagnant state of KM in HLI for the past 10 years. Method: Literature for Benchmarking were extracted to propose the right benchmarking process for HLI environment. Several KM models were extracted from the literature and reviewed. The KM Model were selected to suit the HLI environment in Malaysia, this is to ensure the KM Model selected served as the best KM model to be practice in the future or practically named internal benchmarking. Conclusion: The paper proposed Benchmarking process for KM Best Practice Model to suits HLI. The moderator for KM Best Practice Model were identified to proceed with the KM Best Practice Components effectiveness validation in the future study. This study also proposed a conceptual Model for KM Best Practice. |
| first_indexed | 2025-11-15T12:01:07Z |
| format | Conference or Workshop Item |
| id | upm-75342 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T12:01:07Z |
| publishDate | 2016 |
| publisher | School of Computing, College of Arts and Sciences, Universiti Utara Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-753422019-10-07T03:59:23Z http://psasir.upm.edu.my/id/eprint/75342/ Benchmarking process of knowledge management best practice model for higher learning institution Ismail, Halijah Abdullah, Rusli Jusoh, Yusmadi Yah This paper aims to propose the benchmarking process for KM Best Practice Model to suits Higher Learning Institution (HLI) environment. The need for Benchmarking of KM Best Practice Model is due to the lack of research made to confirm the Best KM Model for HLI. Benchmarking process will helps HLI to ensure continuous improvement and hopefully will uplift KM state in HLI by implementing benchmarked KM Best Practice Model due to the stagnant state of KM in HLI for the past 10 years. Method: Literature for Benchmarking were extracted to propose the right benchmarking process for HLI environment. Several KM models were extracted from the literature and reviewed. The KM Model were selected to suit the HLI environment in Malaysia, this is to ensure the KM Model selected served as the best KM model to be practice in the future or practically named internal benchmarking. Conclusion: The paper proposed Benchmarking process for KM Best Practice Model to suits HLI. The moderator for KM Best Practice Model were identified to proceed with the KM Best Practice Components effectiveness validation in the future study. This study also proposed a conceptual Model for KM Best Practice. School of Computing, College of Arts and Sciences, Universiti Utara Malaysia 2016 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/75342/1/KMICe2016-1.pdf Ismail, Halijah and Abdullah, Rusli and Jusoh, Yusmadi Yah (2016) Benchmarking process of knowledge management best practice model for higher learning institution. In: 8th Knowledge Management International Conference (KMICe) 2016, 29-30 Aug. 2016, Chiang Mai, Thailand. (pp. 209-2016). |
| spellingShingle | Ismail, Halijah Abdullah, Rusli Jusoh, Yusmadi Yah Benchmarking process of knowledge management best practice model for higher learning institution |
| title | Benchmarking process of knowledge management best practice model for higher learning institution |
| title_full | Benchmarking process of knowledge management best practice model for higher learning institution |
| title_fullStr | Benchmarking process of knowledge management best practice model for higher learning institution |
| title_full_unstemmed | Benchmarking process of knowledge management best practice model for higher learning institution |
| title_short | Benchmarking process of knowledge management best practice model for higher learning institution |
| title_sort | benchmarking process of knowledge management best practice model for higher learning institution |
| url | http://psasir.upm.edu.my/id/eprint/75342/ http://psasir.upm.edu.my/id/eprint/75342/1/KMICe2016-1.pdf |