APA (7th ed.) Citation

Abdullah, M. M., Uli, J., & Juan, J. T. (2009). The importance of critical soft factors for quality improvement and organizational performance.

Chicago Style (17th ed.) Citation

Abdullah, Muhammad Madi, Jegak Uli, and Jose Tari Juan. The Importance of Critical Soft Factors for Quality Improvement and Organizational Performance. 2009.

MLA (9th ed.) Citation

Abdullah, Muhammad Madi, et al. The Importance of Critical Soft Factors for Quality Improvement and Organizational Performance. 2009.