A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment

Knowledge as a service (KaaS) is an emerging concept that integrates knowledge management (KM), a knowledge organization, and knowledge markets. KaaS are programs that provide content-based (data, information, knowledge) as organizational outputs (e.g., advice, answers, facilitation), to meet person...

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Main Authors: Abdullah, Rusli, Eri, Zeti Darleena, Mohamed, Amir Mohamed Talib
Format: Conference or Workshop Item
Language:English
Published: IEEE 2011
Online Access:http://psasir.upm.edu.my/id/eprint/69337/
http://psasir.upm.edu.my/id/eprint/69337/1/A%20model%20of%20knowledge%20management%20system%20for%20facilitating%20knowledge%20as%20a%20service%20%28KaaS%29%20in%20cloud%20computing%20environment.pdf
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author Abdullah, Rusli
Eri, Zeti Darleena
Mohamed, Amir Mohamed Talib
author_facet Abdullah, Rusli
Eri, Zeti Darleena
Mohamed, Amir Mohamed Talib
author_sort Abdullah, Rusli
building UPM Institutional Repository
collection Online Access
description Knowledge as a service (KaaS) is an emerging concept that integrates knowledge management (KM), a knowledge organization, and knowledge markets. KaaS are programs that provide content-based (data, information, knowledge) as organizational outputs (e.g., advice, answers, facilitation), to meet person or external user wants or needs. KaaS are delivered through the knowledge markets as a cloud computing (CC) environment. In ensuring the services will be delivered to the right community of practice (CoP) at the right time in a proper manner, therefore there is a need of a system called knowledge management system (KMS), so that the KaaS can be well managed in a proper form by using the KM life cycle processes. These life cycle processes are including the knowledge acquisition, knowledge storage, knowledge dissemination and knowledge application. This paper presents the concept and its model for facilitating knowledge as a service (KaaS) in a KM system so that CoP can make used the knowledge from service provider as organizational output for their referencing in the context of current best practice and lesson learnt especially related to the CC environment. By using this KMS model, the community who are engaged or connected to the cloud can be easily getting the KaaS as they are wanted or to be considered for the potential purposes in achieving their goal or mission statement.
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spelling upm-693372019-07-02T07:59:57Z http://psasir.upm.edu.my/id/eprint/69337/ A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment Abdullah, Rusli Eri, Zeti Darleena Mohamed, Amir Mohamed Talib Knowledge as a service (KaaS) is an emerging concept that integrates knowledge management (KM), a knowledge organization, and knowledge markets. KaaS are programs that provide content-based (data, information, knowledge) as organizational outputs (e.g., advice, answers, facilitation), to meet person or external user wants or needs. KaaS are delivered through the knowledge markets as a cloud computing (CC) environment. In ensuring the services will be delivered to the right community of practice (CoP) at the right time in a proper manner, therefore there is a need of a system called knowledge management system (KMS), so that the KaaS can be well managed in a proper form by using the KM life cycle processes. These life cycle processes are including the knowledge acquisition, knowledge storage, knowledge dissemination and knowledge application. This paper presents the concept and its model for facilitating knowledge as a service (KaaS) in a KM system so that CoP can make used the knowledge from service provider as organizational output for their referencing in the context of current best practice and lesson learnt especially related to the CC environment. By using this KMS model, the community who are engaged or connected to the cloud can be easily getting the KaaS as they are wanted or to be considered for the potential purposes in achieving their goal or mission statement. IEEE 2011 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/69337/1/A%20model%20of%20knowledge%20management%20system%20for%20facilitating%20knowledge%20as%20a%20service%20%28KaaS%29%20in%20cloud%20computing%20environment.pdf Abdullah, Rusli and Eri, Zeti Darleena and Mohamed, Amir Mohamed Talib (2011) A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment. In: International Conference on Research and Innovation in Information Systems (ICRIIS'11), 23-24 Nov. 2011, Kuala Lumpur, Malaysia. . 10.1109/ICRIIS.2011.6125691
spellingShingle Abdullah, Rusli
Eri, Zeti Darleena
Mohamed, Amir Mohamed Talib
A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title_full A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title_fullStr A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title_full_unstemmed A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title_short A model of knowledge management system for facilitating knowledge as a service (KaaS) in cloud computing environment
title_sort model of knowledge management system for facilitating knowledge as a service (kaas) in cloud computing environment
url http://psasir.upm.edu.my/id/eprint/69337/
http://psasir.upm.edu.my/id/eprint/69337/
http://psasir.upm.edu.my/id/eprint/69337/1/A%20model%20of%20knowledge%20management%20system%20for%20facilitating%20knowledge%20as%20a%20service%20%28KaaS%29%20in%20cloud%20computing%20environment.pdf