A framework of classifying maintenance requests based on learning techniques

A framework of classifying maintenance requests based on learning techniques

Classify maintenance request is one of the processes in the large software system to support maintainers in doing their daily maintenance tasks more effectively. Categorizing these maintenance requests are an essential requirement in managing the maintenance request for software maintainer and need...

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Bibliographic Details
Main Authors: Mahmoodian, Naghmeh, Abdullah, Rusli, Azmi Murad, Masrah Azrifah
Format: Conference or Workshop Item
Language:English
Published: IEEE 2010
Online Access:http://psasir.upm.edu.my/id/eprint/69148/
http://psasir.upm.edu.my/id/eprint/69148/1/A%20framework%20of%20classifying%20maintenance%20requests%20based%20on%20learning%20techniques.pdf

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