APA (7th ed.) Citation

Ow, M. W. (2017). Ultimate customer loyalty's Holy Grail.

Chicago Style (17th ed.) Citation

Ow, Mun Waei. Ultimate Customer Loyalty's Holy Grail. 2017.

MLA (9th ed.) Citation

Ow, Mun Waei. Ultimate Customer Loyalty's Holy Grail. 2017.

Warning: These citations may not always be 100% accurate.