Guests’ satisfaction with service quality provided by homestays in Selangor, Malaysia

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Guests’ satisfaction with service quality provided by homestays in Selangor, Malaysia

Homestay is a type of tourism program that permits the guests to rent a room from a local family so as to experience the lifestyle and culture of the locals. Thus, homestay tourism allows the general public or tenants of a village with available space or unoccupied rooms to rent out to tourists. Bas...

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Bibliographic Details
Main Author:	Raju, Munieleswar
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Lodging-houses - Selangor Consumer satisfaction Lodging-houses - Customer services - Selangor
Online Access:	http://psasir.upm.edu.my/id/eprint/68165/ http://psasir.upm.edu.my/id/eprint/68165/1/iptph%202015%206.pdf

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