Intercultural communication and conflict management among Malaysian employers and Indonesian domestic workers in Kuala Lumpur

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Intercultural communication and conflict management among Malaysian employers and Indonesian domestic workers in Kuala Lumpur

This paper aims to investigate sources of conflict in communication at the domestic workplace among Malaysian employers and Indonesian domestic workers in Kuala Lumpur. The following questions will be addressed: what patterns and context of communication do they use, what strategies do they use in m...

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Bibliographic Details
Main Authors:	Lukman, Inon Beydha, Othman, Jamilah, Hassan, Md. Salleh, Sulaiman, Abdul Hadi
Format:	Conference or Workshop Item
Language:	English
Published:	Universiti Putra Malaysia 2009
Online Access:	http://psasir.upm.edu.my/id/eprint/66935/ http://psasir.upm.edu.my/id/eprint/66935/1/IPSAS_2009-8.pdf

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