The influences of organisational culture on email usage in Malaysian private universities
This study examines the influence of organisational culture on use of email among non-academic workers in Malaysian private universities. For this research regarding the culture in organisations, a scale of measurement was used based upon the concepts that are found in values as well as practices in...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Faculty of Economics and Management, Universiti Putra Malaysia
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/65359/ http://psasir.upm.edu.my/id/eprint/65359/1/%2810%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP05%29%20The%20Influences%20Of%20Organisational%20Culture%20On%20Email%20Usage%20In%20Malaysian%20Private%20Universities.pdf |
| _version_ | 1848855261866885120 |
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| author | Bali Mahomed, Anuar Shah Mcgrath, Michael G. Bong, Zhi Yuh Othman, Zulbasri Manavalan, Krishenthy Raman, Kumaran |
| author_facet | Bali Mahomed, Anuar Shah Mcgrath, Michael G. Bong, Zhi Yuh Othman, Zulbasri Manavalan, Krishenthy Raman, Kumaran |
| author_sort | Bali Mahomed, Anuar Shah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This study examines the influence of organisational culture on use of email among non-academic workers in Malaysian private universities. For this research regarding the culture in organisations, a scale of measurement was used based upon the concepts that are found in values as well as practices in regards to organisational culture developed by Hofstede et al. (1990) namely Need for Security (NS), Results-Oriented (RO), Job-Oriented (JO) and Closed System (CS). In this study, Technology Acceptance Model (TAM) is used as part of the perspective theory on technology adoption, using the constructs; perceived ease of use (PEOU) and perceived usefulness (PU) as mediator for organisational culture and email usage. Data used in the study was based on questionnaires of 185 non-academic staff from four Malaysian private universities. The study found that all constructs of organisational culture were having significant relationship with perceived ease of use (PEOU) with NS, JO and CS having significant negative relationship while RO has significant positive relationship with PEOU on email usage. For PU constructs, this study found a significant negative relationship between JO and PU while a significant positive relationship of RO with PU on email usage. Finally, only PU had significant positive relationship with email usage while PEOU had significant positive relationship with PU on email usage. This means that the usage of email in Malaysian private universities depend on the user's perception of email usefulness rather than perception of ease of use. |
| first_indexed | 2025-11-15T11:22:57Z |
| format | Article |
| id | upm-65359 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T11:22:57Z |
| publishDate | 2017 |
| publisher | Faculty of Economics and Management, Universiti Putra Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-653592018-10-05T07:45:27Z http://psasir.upm.edu.my/id/eprint/65359/ The influences of organisational culture on email usage in Malaysian private universities Bali Mahomed, Anuar Shah Mcgrath, Michael G. Bong, Zhi Yuh Othman, Zulbasri Manavalan, Krishenthy Raman, Kumaran This study examines the influence of organisational culture on use of email among non-academic workers in Malaysian private universities. For this research regarding the culture in organisations, a scale of measurement was used based upon the concepts that are found in values as well as practices in regards to organisational culture developed by Hofstede et al. (1990) namely Need for Security (NS), Results-Oriented (RO), Job-Oriented (JO) and Closed System (CS). In this study, Technology Acceptance Model (TAM) is used as part of the perspective theory on technology adoption, using the constructs; perceived ease of use (PEOU) and perceived usefulness (PU) as mediator for organisational culture and email usage. Data used in the study was based on questionnaires of 185 non-academic staff from four Malaysian private universities. The study found that all constructs of organisational culture were having significant relationship with perceived ease of use (PEOU) with NS, JO and CS having significant negative relationship while RO has significant positive relationship with PEOU on email usage. For PU constructs, this study found a significant negative relationship between JO and PU while a significant positive relationship of RO with PU on email usage. Finally, only PU had significant positive relationship with email usage while PEOU had significant positive relationship with PU on email usage. This means that the usage of email in Malaysian private universities depend on the user's perception of email usefulness rather than perception of ease of use. Faculty of Economics and Management, Universiti Putra Malaysia 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/65359/1/%2810%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP05%29%20The%20Influences%20Of%20Organisational%20Culture%20On%20Email%20Usage%20In%20Malaysian%20Private%20Universities.pdf Bali Mahomed, Anuar Shah and Mcgrath, Michael G. and Bong, Zhi Yuh and Othman, Zulbasri and Manavalan, Krishenthy and Raman, Kumaran (2017) The influences of organisational culture on email usage in Malaysian private universities. International Journal of Economics and Management, 11 (S3). pp. 733-762. ISSN 1823-836X; ESSN: 2600-9390 http://www.ijem.upm.edu.my/vol11noS3/(10)%20IJEM%20(S3)%202017%20R2%20(JPP05)%20The%20Influences%20Of%20Organisational%20Culture%20On%20Email%20Usage%20In%20Malaysian%20Private%20Universities.pdf |
| spellingShingle | Bali Mahomed, Anuar Shah Mcgrath, Michael G. Bong, Zhi Yuh Othman, Zulbasri Manavalan, Krishenthy Raman, Kumaran The influences of organisational culture on email usage in Malaysian private universities |
| title | The influences of organisational culture on email usage in Malaysian private universities |
| title_full | The influences of organisational culture on email usage in Malaysian private universities |
| title_fullStr | The influences of organisational culture on email usage in Malaysian private universities |
| title_full_unstemmed | The influences of organisational culture on email usage in Malaysian private universities |
| title_short | The influences of organisational culture on email usage in Malaysian private universities |
| title_sort | influences of organisational culture on email usage in malaysian private universities |
| url | http://psasir.upm.edu.my/id/eprint/65359/ http://psasir.upm.edu.my/id/eprint/65359/ http://psasir.upm.edu.my/id/eprint/65359/1/%2810%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP05%29%20The%20Influences%20Of%20Organisational%20Culture%20On%20Email%20Usage%20In%20Malaysian%20Private%20Universities.pdf |