Antecedents influencing parents' decisions in selecting higher education institutions

This study examines the factors that influence parent intention in selecting Private Universities for their children. Purposive sampling was used for the study. Target respondents were parents who have the intention to enroll their children into Private Universities in the Klang Valley, Malaysia. Th...

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Main Authors: Mohd Radzol, Aifa Rozaini, Teoh, Kenny Guan Cheng, Hashim, Haslinda, Ismail, Noor Azlin
Format: Article
Language:English
Published: Faculty of Economics and Management, Universiti Putra Malaysia 2017
Online Access:http://psasir.upm.edu.my/id/eprint/65358/
http://psasir.upm.edu.my/id/eprint/65358/1/%289%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP04%29%20Antecedents%20Influencing%20Parents%E2%80%99%20Decisions.pdf
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author Mohd Radzol, Aifa Rozaini
Teoh, Kenny Guan Cheng
Hashim, Haslinda
Ismail, Noor Azlin
author_facet Mohd Radzol, Aifa Rozaini
Teoh, Kenny Guan Cheng
Hashim, Haslinda
Ismail, Noor Azlin
author_sort Mohd Radzol, Aifa Rozaini
building UPM Institutional Repository
collection Online Access
description This study examines the factors that influence parent intention in selecting Private Universities for their children. Purposive sampling was used for the study. Target respondents were parents who have the intention to enroll their children into Private Universities in the Klang Valley, Malaysia. This research surveyed 394 respondents during various education fairs and private university open days. Underpinned by Consumer Satisfaction Theory (Oliver, 1980) this study adopts Brand Equity, Involvement, Advertising, Satisfaction and Purchase Intention as the research constructs in the research framework; and examines the relationships between Brand Equity, Involvement and Advertising to Satisfaction; and Satisfaction to Intention. This study also investigates the mediating effect of Satisfaction. Using PLS-SEM to analyze the data, seven hypotheses are proposed and supported by the results. They offer insights into how parents select Private Universities for their children; and should be useful to Private Universities for developing enrolment strategies.
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spelling upm-653582018-10-05T07:45:25Z http://psasir.upm.edu.my/id/eprint/65358/ Antecedents influencing parents' decisions in selecting higher education institutions Mohd Radzol, Aifa Rozaini Teoh, Kenny Guan Cheng Hashim, Haslinda Ismail, Noor Azlin This study examines the factors that influence parent intention in selecting Private Universities for their children. Purposive sampling was used for the study. Target respondents were parents who have the intention to enroll their children into Private Universities in the Klang Valley, Malaysia. This research surveyed 394 respondents during various education fairs and private university open days. Underpinned by Consumer Satisfaction Theory (Oliver, 1980) this study adopts Brand Equity, Involvement, Advertising, Satisfaction and Purchase Intention as the research constructs in the research framework; and examines the relationships between Brand Equity, Involvement and Advertising to Satisfaction; and Satisfaction to Intention. This study also investigates the mediating effect of Satisfaction. Using PLS-SEM to analyze the data, seven hypotheses are proposed and supported by the results. They offer insights into how parents select Private Universities for their children; and should be useful to Private Universities for developing enrolment strategies. Faculty of Economics and Management, Universiti Putra Malaysia 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/65358/1/%289%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP04%29%20Antecedents%20Influencing%20Parents%E2%80%99%20Decisions.pdf Mohd Radzol, Aifa Rozaini and Teoh, Kenny Guan Cheng and Hashim, Haslinda and Ismail, Noor Azlin (2017) Antecedents influencing parents' decisions in selecting higher education institutions. International Journal of Economics and Management, 11 (S3). pp. 715-732. ISSN 1823-836X; ESSN: 2600-9390 http://www.ijem.upm.edu.my/vol11noS3/(9)%20IJEM%20(S3)%202017%20R2%20(JPP04)%20Antecedents%20Influencing%20Parents%E2%80%99%20Decisions.pdf
spellingShingle Mohd Radzol, Aifa Rozaini
Teoh, Kenny Guan Cheng
Hashim, Haslinda
Ismail, Noor Azlin
Antecedents influencing parents' decisions in selecting higher education institutions
title Antecedents influencing parents' decisions in selecting higher education institutions
title_full Antecedents influencing parents' decisions in selecting higher education institutions
title_fullStr Antecedents influencing parents' decisions in selecting higher education institutions
title_full_unstemmed Antecedents influencing parents' decisions in selecting higher education institutions
title_short Antecedents influencing parents' decisions in selecting higher education institutions
title_sort antecedents influencing parents' decisions in selecting higher education institutions
url http://psasir.upm.edu.my/id/eprint/65358/
http://psasir.upm.edu.my/id/eprint/65358/
http://psasir.upm.edu.my/id/eprint/65358/1/%289%29%20IJEM%20%28S3%29%202017%20R2%20%28JPP04%29%20Antecedents%20Influencing%20Parents%E2%80%99%20Decisions.pdf