Sharia compliance service quality metrics for e-commerce: an exploratory analysis

QR Code

Sharia compliance service quality metrics for e-commerce: an exploratory analysis

Despite the rising call for Sharia compliance in e-commerce systems, yet there are no established service quality metrics that would ensure Muslim consumer trust, use and users satisfaction. Therefore, we prudently proffered Sharia compliance service quality metrics for e-commerce that would foster...

Full description

Bibliographic Details
Main Authors:	Ribadu, Mohammed Bashir, Wan Ab. Rahman, Wan Nurhayati
Format:	Conference or Workshop Item
Language:	English
Published:	School of Computing, UUM College of Arts and Sciences 2017
Online Access:	http://psasir.upm.edu.my/id/eprint/64454/ http://psasir.upm.edu.my/id/eprint/64454/1/PID147-332-340e.pdf

Similar Items

E-commerce quality evaluation metrics: a sharia compliance approach
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)

An integrated approach towards Sharia compliance e-commerce trust
by: Ribadu, Mohammed Bashir, et al.
Published: (2019)

Sharia compliance requirements framework for e-commerce systems: an exploratory study
by: Ribadu, Mohammed Bashir, et al.
Published: (2020)

Developing a sharia compliance e-commerce trust framework
by: Ribadu, Mohammed Bashir
Published: (2019)

Sharia compliance service quality metrics for e-commerce: An exploratory analysis
by: Ribadu, Mohammed Bashir, et al.
Published: (2017)

A generic framework for e-commerce requirements to comply with Sharia in business-to-consumer perspective
by: Ribadu, Mohammed Bashir, et al.
Published: (2016)

The role of Sharia Supervisory Board in the Sharia compliance process in Indonesia / Isni Andriana
by: Isni , Andriana
Published: (2018)

CCCI metrics for the measurement of quality of e-service
by: Chang, Elizabeth, et al.
Published: (2005)

Stakeholder interests and sharia compliance assurance: a discourse on the role of sharia boards of Islamic banks
by: Sheikh Hassan, Ahmad Fahmi
Published: (2014)

Shari’a compliance by Malaysian Muslim businesses with respect to guidelines given in Islamic marketing
by: Sayyed Ahmad, Mohd. Ismail, et al.
Published: (2014)

Sharia compliance implementation among hoteliers in Klang valley, Malaysia
by: Mohd, Adib, et al.
Published: (2021)

Acceptance of sharia compliance implementation among hoteliers in the Klang Valley, Malaysia
by: Mohd, Adib
Published: (2021)

An Exploratory of sentiment analysis on e-commerce business platform: Shopee Malaysia
by: Nor Hasliza Md. Saad,, et al.
Published: (2023)

Software quality assurance - e-commerce customers satisfaction in requirements engineering process
by: Wan Ab. Rahman, Wan Nurhayati, et al.
Published: (2015)

Assessing minimum standard requirements and Sharia compliance for Muslim’s cemetery at urban setting
by: Othman, Jamilah, et al.
Published: (2019)

Software quality aAssurance – e-commerce customers satisfaction in requirements engineering process
by: Wan Ab. Rahman, Wan Nurhayati, et al.
Published: (2015)

The impact of perceptions of tax compliance quality: an exploratory study in Malaysia
by: Chong, K-Rine, et al.
Published: (2015)

Model for responsive agriculture hub via e-commerce to sustain food security
by: Wan Ab. Rahman, Wan Nurhayati, et al.
Published: (2024)

A systematic review of customer Sharia compliance behaviour in Islamic banks: Determinants and behavioural intention
by: Roni, Andespa, et al.
Published: (2024)

Factors influencing the adoption of m-commerce: an exploratory analysis
by: Sadi, A.H.M. Saifullah, et al.
Published: (2011)

E-commerce dynamic attraction via hybrid value chain to boost supply and fulfil demand: companion and hospitality services platform
by: Wan Ab Rahman, Nurhayati, et al.
Published: (2022)

Measuring sharia compliance implementation among hoteliers in Klang Valley, Malaysia using theory of planned behaviour model
by: Mohd, Adib, et al.
Published: (2021)

Quality of life: review on an approach integrating Maqasid al-Sharia
by: Rabe, Noor Suzilawati, et al.
Published: (2017)

Developing and validating an instrument for measuring m-commerce adoption: an exploratory analysis
by: Sadi, Saifullah, et al.
Published: (2011)

A no-reference image quality assessment metric for wood images
by: Heshalini, Rajagopal, et al.
Published: (2021)

The permanent and changing side of sharia
by: Bakour Mohamad, Bachar
Published: (2016)

Liberal Muslim interpretation of Islamic Shari’a : an analysis
by: Faiz Hadi Sanadi,, et al.
Published: (2024)

Impact of perceived e-service quality towards customer engagement on e-commerce platform among generation Z in Malaysia
by: Oon, Bennet Wei Sharn, et al.
Published: (2023)

In search of model for evaluating the quality of e-commerce websites
by: Balfagih, Zain, et al.
Published: (2008)

Performance measures and metrics for e‐supply chains
by: Sambasivan, Murali, et al.
Published: (2009)

An Exploratory Study on E-Commerce System in Banking Sector: Internal Auditor's Perception on Risk and Control Environment
by: Abdullah, Amalina
Published: (2001)

SaaS quality of service attributes
by: Khanjani, Atieh, et al.
Published: (2014)

E-Service Quality And Trust Within B2C E-Commerce Environment: A Study On Internet Banking In Malaysia
by: Stephanus, Richard
Published: (2006)

The influence of electronic service quality and electronic word of mouth (eWOM) toward repurchase intention (study on e-commerce in Indonesia)
by: Rachbini, Widarto, et al.
Published: (2021)

Sharia compliance in the construction industry: is this something to build upon? / Carrie Amani Annabi, Mujtaba Ummesalma Husein, Fatima Hassan, Nouman Nasir
by: Husein, Mujtaba Ummesalma, et al.
Published: (2017)

Towards an Apex sharia court in Malaysia
by: Shuaib, Farid Sufian, et al.
Published: (2017)

Building trustworthy e-Commerce wesite
by: Che Hussin, Ab. Razak
Published: (2007)

Building trustworthy E-commerce website
by: Che Hussin, Ab. Razak
Published: (2007)

Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia
by: Ahmed, Selim, et al.
Published: (2017)

RACE: the role of anchor characteristics in e-commerce success
by: Huo, Shao Hua, et al.
Published: (2024)