Towards an enhanced aspect-based contradiction detection approach for online review content

User generated content as such online reviews plays an important role in customer’s purchase decisions. Many works have focused on identifying satisfaction of the reviewer in social media through the study of sentiment analysis (SA) and opinion mining. The large amount of potential application and t...

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Main Authors: Azman, Siti Nuradilah, Ishak, Iskandar, Sharef, Nurfadhlina Mohd, Sidi, Fatimah
Format: Article
Language:English
Published: IOP Publishing 2017
Online Access:http://psasir.upm.edu.my/id/eprint/63587/
http://psasir.upm.edu.my/id/eprint/63587/1/Towards%20an%20Enhanced%20Aspect-based%20Contradiction%20Detection.pdf
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author Azman, Siti Nuradilah
Ishak, Iskandar
Sharef, Nurfadhlina Mohd
Sidi, Fatimah
author_facet Azman, Siti Nuradilah
Ishak, Iskandar
Sharef, Nurfadhlina Mohd
Sidi, Fatimah
author_sort Azman, Siti Nuradilah
building UPM Institutional Repository
collection Online Access
description User generated content as such online reviews plays an important role in customer’s purchase decisions. Many works have focused on identifying satisfaction of the reviewer in social media through the study of sentiment analysis (SA) and opinion mining. The large amount of potential application and the increasing number of opinions expresses on the web results in researchers interest on sentiment analysis and opinion mining. However, due to the reviewer’s idiosyncrasy, reviewer may have different preferences and point of view for a particular subject which in this case hotel reviews. There is still limited research that focuses on this contradiction detection in the perspective of tourism online review especially in numerical contradiction. Therefore, the aim of this paper to investigate the type of contradiction in online review which mainly focusing on hotel online review, to provide useful material on process or methods for identifying contradiction which mainly on the review itself and to determine opportunities for relevant future research for online review contradiction detection. We also proposed a model to detect numerical contradiction in user generated content for tourism industry.
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institution Universiti Putra Malaysia
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language English
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publishDate 2017
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spelling upm-635872018-11-07T08:21:19Z http://psasir.upm.edu.my/id/eprint/63587/ Towards an enhanced aspect-based contradiction detection approach for online review content Azman, Siti Nuradilah Ishak, Iskandar Sharef, Nurfadhlina Mohd Sidi, Fatimah User generated content as such online reviews plays an important role in customer’s purchase decisions. Many works have focused on identifying satisfaction of the reviewer in social media through the study of sentiment analysis (SA) and opinion mining. The large amount of potential application and the increasing number of opinions expresses on the web results in researchers interest on sentiment analysis and opinion mining. However, due to the reviewer’s idiosyncrasy, reviewer may have different preferences and point of view for a particular subject which in this case hotel reviews. There is still limited research that focuses on this contradiction detection in the perspective of tourism online review especially in numerical contradiction. Therefore, the aim of this paper to investigate the type of contradiction in online review which mainly focusing on hotel online review, to provide useful material on process or methods for identifying contradiction which mainly on the review itself and to determine opportunities for relevant future research for online review contradiction detection. We also proposed a model to detect numerical contradiction in user generated content for tourism industry. IOP Publishing 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/63587/1/Towards%20an%20Enhanced%20Aspect-based%20Contradiction%20Detection.pdf Azman, Siti Nuradilah and Ishak, Iskandar and Sharef, Nurfadhlina Mohd and Sidi, Fatimah (2017) Towards an enhanced aspect-based contradiction detection approach for online review content. Journal of Physics: Conference Series, 892. art. no. 012006. pp. 1-10. ISSN 1742-6588 http://iopscience.iop.org/article/10.1088/1742-6596/892/1/012006/pdf 10.1088/1742-6596/892/1/012006
spellingShingle Azman, Siti Nuradilah
Ishak, Iskandar
Sharef, Nurfadhlina Mohd
Sidi, Fatimah
Towards an enhanced aspect-based contradiction detection approach for online review content
title Towards an enhanced aspect-based contradiction detection approach for online review content
title_full Towards an enhanced aspect-based contradiction detection approach for online review content
title_fullStr Towards an enhanced aspect-based contradiction detection approach for online review content
title_full_unstemmed Towards an enhanced aspect-based contradiction detection approach for online review content
title_short Towards an enhanced aspect-based contradiction detection approach for online review content
title_sort towards an enhanced aspect-based contradiction detection approach for online review content
url http://psasir.upm.edu.my/id/eprint/63587/
http://psasir.upm.edu.my/id/eprint/63587/
http://psasir.upm.edu.my/id/eprint/63587/
http://psasir.upm.edu.my/id/eprint/63587/1/Towards%20an%20Enhanced%20Aspect-based%20Contradiction%20Detection.pdf