Lee, S., Chua, B., & Han, H. (2016). Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty. Routledge.
Chicago Style (17th ed.) CitationLee, Sanghyeop, Bee-Lia Chua, and Heesup Han. Role of Service Encounter and Physical Environment Performances, Novelty, Satisfaction, and Affective Commitment in Generating Cruise Passenger Loyalty. Routledge, 2016.
MLA (9th ed.) CitationLee, Sanghyeop, et al. Role of Service Encounter and Physical Environment Performances, Novelty, Satisfaction, and Affective Commitment in Generating Cruise Passenger Loyalty. Routledge, 2016.
Warning: These citations may not always be 100% accurate.