Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers

Based on the viable system model (VSM), a system viability refers to the capability of a system to exist and maintain its sustainability within an environment. In this framework, monitoring function supports the gathering of relevant information directly from the operating units and feeding them int...

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Main Authors: Adham, Khairul Akmaliah, Sarkam, Saida Farhanah, Said, Mohd Fuaad, Mahmad Nasir, Nadiah, Kasimin, Hasmiah
Format: Article
Language:English
Published: Springer 2017
Online Access:http://psasir.upm.edu.my/id/eprint/62477/
http://psasir.upm.edu.my/id/eprint/62477/1/Monitoring%20of%20policy%20implementation.pdf
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author Adham, Khairul Akmaliah
Sarkam, Saida Farhanah
Said, Mohd Fuaad
Mahmad Nasir, Nadiah
Kasimin, Hasmiah
author_facet Adham, Khairul Akmaliah
Sarkam, Saida Farhanah
Said, Mohd Fuaad
Mahmad Nasir, Nadiah
Kasimin, Hasmiah
author_sort Adham, Khairul Akmaliah
building UPM Institutional Repository
collection Online Access
description Based on the viable system model (VSM), a system viability refers to the capability of a system to exist and maintain its sustainability within an environment. In this framework, monitoring function supports the gathering of relevant information directly from the operating units and feeding them into the formal control function. In turn, the control function uses the information to produce reports for the higher level functions of intelligence and policymaking, which later utilise these information for their decision making. Given its role, monitoring function supports the viability of a system, especially in large-scale policy-based system. However, studies on the functions of a system monitoring are generally lacking, leading to the lack of understanding on how to conduct monitoring in a viable system implementation. The objectives of this study are a) to discuss the role of monitoring in a viable system framework, and b) to conceptualize the function of monitoring within a policy-based system that is enabled by technologies. To achieve these objectives, this study reviews the literature on monitoring (in relation to VSM framework), on research process in general, as well as on technology adoption. This conceptual exploration generates an emergent viable system model that can guide future researchers in conducting an action research of monitoring function implementation.
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institution Universiti Putra Malaysia
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spelling upm-624772021-11-24T04:05:16Z http://psasir.upm.edu.my/id/eprint/62477/ Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers Adham, Khairul Akmaliah Sarkam, Saida Farhanah Said, Mohd Fuaad Mahmad Nasir, Nadiah Kasimin, Hasmiah Based on the viable system model (VSM), a system viability refers to the capability of a system to exist and maintain its sustainability within an environment. In this framework, monitoring function supports the gathering of relevant information directly from the operating units and feeding them into the formal control function. In turn, the control function uses the information to produce reports for the higher level functions of intelligence and policymaking, which later utilise these information for their decision making. Given its role, monitoring function supports the viability of a system, especially in large-scale policy-based system. However, studies on the functions of a system monitoring are generally lacking, leading to the lack of understanding on how to conduct monitoring in a viable system implementation. The objectives of this study are a) to discuss the role of monitoring in a viable system framework, and b) to conceptualize the function of monitoring within a policy-based system that is enabled by technologies. To achieve these objectives, this study reviews the literature on monitoring (in relation to VSM framework), on research process in general, as well as on technology adoption. This conceptual exploration generates an emergent viable system model that can guide future researchers in conducting an action research of monitoring function implementation. Springer 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/62477/1/Monitoring%20of%20policy%20implementation.pdf Adham, Khairul Akmaliah and Sarkam, Saida Farhanah and Said, Mohd Fuaad and Mahmad Nasir, Nadiah and Kasimin, Hasmiah (2017) Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers. Systemic Practice and Action Research, 30 (5). 535 - 551. ISSN 1094-429X; ESSN: 1573-9295 https://link.springer.com/article/10.1007/s11213-016-9406-3 10.1007/s11213-016-9406-3
spellingShingle Adham, Khairul Akmaliah
Sarkam, Saida Farhanah
Said, Mohd Fuaad
Mahmad Nasir, Nadiah
Kasimin, Hasmiah
Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title_full Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title_fullStr Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title_full_unstemmed Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title_short Monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
title_sort monitoring of policy implementation: convergent mobile and fixed technologies as emergent enablers
url http://psasir.upm.edu.my/id/eprint/62477/
http://psasir.upm.edu.my/id/eprint/62477/
http://psasir.upm.edu.my/id/eprint/62477/
http://psasir.upm.edu.my/id/eprint/62477/1/Monitoring%20of%20policy%20implementation.pdf